Lead PM, Fan Experience — Remote, Equity

SeatGeek; Oregon; Hybrid; USD 152,000 - 220,000; Full time

Benefits offered by this job

Equity stake

Annual bonus

Remote-friendly with flexible office/0

WFH stipend

Unlimited PTO

Family leave 16 weeks

Job summary

SeatGeek is seeking a Lead Product Manager to own the end-to-end fan journey from first touch through landing and checkout, and to ensure consistent experiences across surfaces like price display, credits, and trust signals. You’ll influence strategy and roadmaps across Product, Marketing and partnering teams without direct ownership of a single squad.

You’ll lead cross-functional partners to optimize landing experiences, leverage AI-driven discovery, and drive data-informed decisions that

Qualifications

• 8+ years of product management in consumer e-commerce, marketplaces or travel.
• Proven ability to get work prioritized and shipped by teams you don't manage.
• Working fluency in paid marketing, SEO, AI-driven discovery, and attribution.
• Strong experimentation, analytical and written communication skills.
• Experience with pricing, trust or design-system work that spans many surfaces, and strong attention to detail.
• Bonus: Experience using automation or AI tools to monitor product quality at scale.
• Bonus: live events or ticketing experience.

Responsibilities

• Drive the vision, strategy and metrics for how fans get from marketing channels through landing and checkout.
• Stay on top of discovery changes, including AI assistants, AI-driven search and social commerce.
• Optimize landing experiences so they match ads, emails or searches that brought fans.
• Lead cross-cutting features like price display, credits and incentives, notifications, saved/followed events, trust signals.
• Set up automated quality checks to ensure consistency across surfaces and catch regressions.
• Map the full journey, identify drop-off gaps, and quantify opportunities with data.
• Analyze funnel, channel and experiment results to inform partner teams.
• Run continuous discovery on shopping experiences and generate ideas for experiments.
• Shape roadmaps of Product and Marketing Teams and secure alignment.
• Run working sessions with partner teams to keep journey work on track.
• Work AI-native: prototype ideas with AI tools and share workflows for adoption.
• Champion the fan journey and mentor junior product team members.

Job description

SeatGeek is seeking a Lead Product Manager to own the end-to-end fan journey from first touch through landing and checkout, and to ensure consistent experiences across surfaces like price display, credits, and trust signals. You’ll influence strategy and roadmaps across Product, Marketing and partnering teams without direct ownership of a single squad.

You’ll lead cross-functional partners to optimize landing experiences, leverage AI-driven discovery, and drive data-informed decisions that