Lead Product Manager: End-to-End Fan Experience

SeatGeek; United States; Remote; USD 150.000 - 230.000; Vollzeit

Zusammenfassung

SeatGeek is seeking a Lead Product Manager to own the end-to-end experience from first touchpoint through landing and checkout, including post-landing features like price display, credits, incentives, and trust signals.

You'll influence multiple teams, set strategy, and partner with PMs, eng, design, and marketing to unify the fan journey across surfaces with AI-enabled discovery and evolving search capabilities.

Aufgaben

• Drive the vision, strategy and metrics for how fans get from marketing channels through landing and checkout.
• Stay on top of how discovery is changing, including AI assistants, AI-driven search and social commerce, and bring those opportunities to the right teams
• Optimize the strategy for landing experiences (performer, venue, category and campaign pages, plus app deep links), so what fans see matches the ad, email or search that brought them
• Lead the charge for cross-cutting features fans meet after they land, such as price display, credits and incentives, notifications, saved and followed events, and trust signals
• Set up automated quality checks that keep the experience consistent as teams ship, from checks that price display, trust signals and other shared features match across surfaces, to evals for AI-powered experiences and AI agents that continuously walk key fan journeys.
• Map the full journey, find where fans drop off between teams, and build the case for fixing those gaps with data, research and clear sizing of the opportunity
• Dig into the data yourself: analyze funnel, channel and experiment res

Jobbeschreibung

SeatGeek is seeking a Lead Product Manager to own the end-to-end experience from first touchpoint through landing and checkout, including post-landing features like price display, credits, incentives, and trust signals.

You'll influence multiple teams, set strategy, and partner with PMs, eng, design, and marketing to unify the fan journey across surfaces with AI-enabled discovery and evolving search capabilities.