Lead PM, AI-Powered Enterprise Platform

Palo Alto Networks, Inc.; San Francisco (CA); On-site; USD 177,000 - 286,000; Full time

Job summary

Palo Alto Networks, Inc. is seeking a Principal PM to own Console's enterprise and AI platform end to end. The role focuses on a scalable, AI-enabled service management platform integrated with IT, security, HR, finance and other enterprise systems.

You will shape product strategy, drive governance and collaborate with the AI Platform team to measure task completion and improve performance across a growing customer base.

Qualifications

• 5+ years of experience in product management, launching and scaling technical products.
• Deep technical background with experience partnering with engineering teams to ship highly technical products.
• Curious with a growth mindset and passion for AI and software development.
• Strong opinions about how software should work and attention to detail.
• Wears many hats and can triage a p0 bug while planning market entry strategies.

Responsibilities

• Lead the end-to-end product strategy and lifecycle for the enterprise platform across Console - identity and access, admin and governance, compliance and audit, and integrations.
• Define Console's AI governance model - balancing AI power and flexibility with governance and enterprise adoption.
• Partner with the AI Platform team to establish evals as a first-class practice: eval harnesses, golden datasets and judges, task completion measurement driving continuous improvement.
• Develop close relationships with design partners and customers and become an expert in the current ITSM market.
• Help define the product culture at Console as a startup within Palo Alto Networks and push the boundaries of how product gets built in the age of AI.

Skills

Product management

Technical background

Growth mindset

Attention to detail

Cross-functional collaboration

Job description

Palo Alto Networks, Inc. is seeking a Principal PM to own Console's enterprise and AI platform end to end. The role focuses on a scalable, AI-enabled service management platform integrated with IT, security, HR, finance and other enterprise systems.

You will shape product strategy, drive governance and collaborate with the AI Platform team to measure task completion and improve performance across a growing customer base.