Lead Plan Coordination & Compliance Manager

Arc of Onondaga County; City of Syracuse (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Generous Paid Time Off

Medical, dental, and vision insurance

Employer-funded HSA

401(k) employer matching

Job summary

Arc of Onondaga seeks a Plan Coordination Manager to lead the plan coordination team and oversee habilitation plan development. You will ensure regulatory compliance and quality, supervise staff, and coordinate services with care managers, families, and clinicians.

The role requires travel between program locations, strong leadership, and experience in plan development. Arc of Onondaga supports person-centered planning and equal employment opportunities.

Qualifications

• Bachelor's degree or equivalent education and experience.
• At least one year of plan coordination, plan development, regulatory compliance, or supervisory experience.
• Must be eligible for Qualified Intellectual Disabilities Professional (QIDP) status.
• Knowledge of OPWDD regulations and HIPAA requirements.
• Strong leadership and communication skills.
• Proficiency with computers and standard office technology.

Responsibilities

• Provide leadership, supervision, training, and professional development to Plan Coordination staff.
• Oversee staff caseloads and ensure timely completion and review of habilitation plans and documentation.
• Ensure service plans reflect person-centered planning and regulatory requirements.
• Review and approve habilitation plans, records, and service authorizations.
• Oversee admissions, intakes, and transfers into residential and community programs.
• Monitor staff performance and documentation for compliance with policies and HIPAA.
• Develop policies, procedures, and training to promote quality service.
• Collaborate with individuals supported, families, care managers, and clinicians to coordinate services.
• Provide backup plan coordination support and participate in rotating on-call schedule.
• Travel regularly to program locations to supervise staff.

Skills

Leadership

Supervision

Regulatory compliance

Plan development

Communication

Organizational skills

Problem-solving

Travel ability

QIDP eligible

Education

Bachelor's degree or equivalent

Tools

Office software

Job description

Arc of Onondaga seeks a Plan Coordination Manager to lead the plan coordination team and oversee habilitation plan development. You will ensure regulatory compliance and quality, supervise staff, and coordinate services with care managers, families, and clinicians.

The role requires travel between program locations, strong leadership, and experience in plan development. Arc of Onondaga supports person-centered planning and equal employment opportunities.