Lead Pit Manager, Table Games Operations

Hard Rock Casino Tejon; Mettler (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Casino Tejon is seeking a Pit Manager to oversee table games operations on a assigned shift. Responsibilities include reviewing game spread and staffing, ensuring compliance with Gaming Regulations, and maintaining security and integrity of casino operations.

The role emphasizes delivering high levels of guest service, staff scheduling, and creating a fun, safe environment while supporting the Hard Rock culture and policies across the department.

Qualifications

• Proven leadership and people skills are essential.
• Strong communication, both written and spoken, with guests and team.
• Commitment to confidentiality and discretion in all operations.

Responsibilities

• Offer the highest possible level of customer service to maximize guest enjoyment.
• Promote positive public relations and an enjoyable atmosphere for customers.
• Amicably resolve customer-related issues promptly.
• Protect customers’ rewards and credit lines.
• Create a fun, entertaining environment for guests.
• Maximize gaming product revenue through product mix, pricing, and trials.

Skills

Leadership

Interpersonal communication

Confidentiality

Teamwork

Computer systems

Education

High school diploma or equivalent

Job description

Hard Rock Casino Tejon is seeking a Pit Manager to oversee table games operations on a assigned shift. Responsibilities include reviewing game spread and staffing, ensuring compliance with Gaming Regulations, and maintaining security and integrity of casino operations.

The role emphasizes delivering high levels of guest service, staff scheduling, and creating a fun, safe environment while supporting the Hard Rock culture and policies across the department.