Lead Personal Shopper & Club Pickup Operations

Sam's Club; Calumet City (IL); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) and life insurance

Paid time off

Employee discounts

Education programs

Job summary

Sam's Club in Calumet City, IL is seeking a team-oriented associate to assist management with supervision, training, and coaching of store associates. You will oversee Club Pickup/Ship From Club operations, drive e-commerce initiatives, and ensure safety and policy compliance throughout the shift.

The role emphasizes customer service, merchandise presentation, and handling of claims while supporting a collaborative team environment and growth opportunities.

Qualifications

• Minimum Qualifications include: must be 18 years of age or older.

Responsibilities

• Assist management with supervising associates and assigning duties.
• Provide training and feedback to associates on processes and procedures.
• Oversee club operations for e-commerce services like Club Pick Up and Ship From Club.
• Ensure safety, proper handling of materials, and compliance with company policies.
• Maintain sales floor and merchandise presentation and handle claims and returns.

Skills

Supervision of associates

Customer service

Safety compliance

Open Door Policy

Job description

Sam's Club in Calumet City, IL is seeking a team-oriented associate to assist management with supervision, training, and coaching of store associates. You will oversee Club Pickup/Ship From Club operations, drive e-commerce initiatives, and ensure safety and policy compliance throughout the shift.

The role emphasizes customer service, merchandise presentation, and handling of claims while supporting a collaborative team environment and growth opportunities.