Lead PBX Operator

Piedmont; Snellville (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

Eastside Medical Center is seeking a PBX Operator to manage the hospital's multi-line switchboard, route calls, and support paging and emergency communications across locations. You will act as a resource and assist in scheduling to ensure adequate PBX coverage.

Qualifications include a high school diploma or GED and at least 1 year of PBX experience; healthcare setting experience and supervisory exposure are preferred.

Qualifications

• H.S. Diploma or GED required.
• 1 year PBX experience required.
• Experience working in a healthcare setting preferred.
• Supervisory experience preferred.

Responsibilities

• Operate a multi-line PBX switchboard and route calls to the correct department or person.
• Maintain facility-wide paging and emergency communication systems.
• Respond to codes and alarms in a timely manner and coordinate with hospital staff.

Skills

PBX experience

Healthcare setting experience

Supervisory experience

Education

H.S. Diploma or GED

Job description

Overview

Operates multiple-call telephone switchboard system; provides routine information as needed and routes calls to appropriate person or location. Operates facility-wide paging system. Responds to codes and alarms in a timely manner. Operates Emergency Communication equipment to communicate with hospital staff at all locations plus local and state agencies. Serves as a resource including training of other PBX Operators. Assists as needed in establishing the weekly work schedules ensuring adequate coverage of the PBX service.

Overview

Operates multiple-call telephone switchboard system; provides routine information as needed and routes calls to appropriate person or location. Operates facility-wide paging system. Responds to codes and alarms in a timely manner. Operates Emergency Communication equipment to communicate with hospital staff at all locations plus local and state agencies. Serves as a resource including training of other PBXors. Assists as needed in establishing the weekly work schedules ensuring adequate coverage of the PBX service.

Responsibilities

Operates multiple-call telephone switchboard system; provides routine information as needed and routes calls to appropriate person or location. Operates facility-wide paging system. Responds to codes and alarms in a timely manner. Operates Emergency Communication equipment to communicate with hospital staff at all locations plus local and state agencies. Serves as a resource including training of other PBX Operators. Assists as needed in establishing the weekly work schedules ensuring adequate coverage of the PBX service.

Qualifications

Education

• H.S. Diploma or General Education Degree (GED) Required

Work Experience

• 1 year PBX experience Required
• Experience working in a healthcare setting Preferred
• Supervisory experience Preferred

Licenses and Certifications

• None Required

Business Unit : Company Name:

Eastside Medical Center