Lead Pawn Broker & Retail Team Leader — Career Growth

EZPAWN Iowa, Inc.; Cedar Rapids (IA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Bonus Potential

Performance Pay

Great Hours

401(k) Match

Paid Time Off

Holiday Pay

Store Discount

Job summary

EZPAWN Iowa, Inc. is seeking a Retail Shift Manager (Lead Pawnbroker) to lead store operations in Cedar Rapids. You will supervise Team Members, process loans, negotiate terms, and drive sales while delivering exceptional customer service to the local community.

The role offers clear career progression, a structured training program, and competitive pay with bonus potential and benefits. A strong leader with customer focus will thrive in this fast-paced retail environment.

Qualifications

• High school diploma or GED required.
• Minimum 1 year supervisory or shift lead experience.
• Able to pass criminal background check and drug test.
• Valid driver's license and auto insurance.
• Knowledge of pawned items a plus; sales background a plus; bilingual a plus.

Responsibilities

• Processing loans and extensions.
• Negotiating terms for pawned items.
• Opening and closing store procedures.
• Supervising and coaching store Team Members.
• Providing outstanding customer service and building relationships.

Skills

Team leadership

Negotiation

Time management

Communication

Interpersonal skills

Organizational skills

Attention to detail

Bilingual

Education

High school diploma or GED

Job description

EZPAWN Iowa, Inc. is seeking a Retail Shift Manager (Lead Pawnbroker) to lead store operations in Cedar Rapids. You will supervise Team Members, process loans, negotiate terms, and drive sales while delivering exceptional customer service to the local community.

The role offers clear career progression, a structured training program, and competitive pay with bonus potential and benefits. A strong leader with customer focus will thrive in this fast-paced retail environment.