Lead Pawnbroker — Retail Shift Leader

EZPAWN; Sheridan (CO); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly uncapped bonus potential

401(k) with company match

Generous paid time off

Holiday pay

Store discount

Job summary

EZCORP, including EZPAWN, is hiring a Retail Shift Leader (Key Holder) in Sheridan, CO to lead daily store operations and deliver exceptional customer service. You will supervise staff, process loans, and drive sales while pursuing career growth within a fast-paced environment.

We offer paid training, clear career paths, health benefits, a generous bonus potential, and a strong focus on work-life balance. Valid driver’s license and a background check are required.

Qualifications

• Engaging personality with strong leadership and negotiation talents.
• Excellent reading of customer needs and time management.
• Strong communication and interpersonal skills.
• High school diploma or GED required.
• Supervisor or shift-lead experience preferred.

Responsibilities

• Process loans and extensions and set terms with customers.
• Open and close store procedures and supervise staff.
• Coach Team Members and ensure customer service excellence.
• Follow company policies and promote a safe work environment.

Skills

Leadership

Customer service

Sales experience

Communication

Bilingual

Education

High school diploma or GED

Tools

POS system

Job description

EZCORP, including EZPAWN, is hiring a Retail Shift Leader (Key Holder) in Sheridan, CO to lead daily store operations and deliver exceptional customer service. You will supervise staff, process loans, and drive sales while pursuing career growth within a fast-paced environment.

We offer paid training, clear career paths, health benefits, a generous bonus potential, and a strong focus on work-life balance. Valid driver’s license and a background check are required.