Lead Pawn Broker: Growth Path & Bonus Potential

EZCORP, Inc.; Odessa (TX); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly UNCAPPED Bonus Potential

Paid on Store and Individual Perfrom

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) in Odessa, TX. This role leads customer service operations, coaches team members, and drives sales while handling loans, openings/closings, and performance management in a fast-paced pawn retail setting.

The position offers a clear career path, competitive hourly pay, and bonus potential along with a comprehensive benefits package, with emphasis on development and work-life balance.

Qualifications

• Minimum 1 year of supervisor or lead role experience.
• Engaging personality with strong leadership and negotiation talents.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide outstanding customer service and lead team members.
• Manage openings and closings, loans processing, and payments.
• Coach Team Members to achieve sales and service goals.
• Promote a positive, fast-paced retail environment.

Skills

Leadership

Negotiation

Time management

Communication

Customer relationships

Bilingual

Education

High school diploma or GED

Job description

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) in Odessa, TX. This role leads customer service operations, coaches team members, and drives sales while handling loans, openings/closings, and performance management in a fast-paced pawn retail setting.

The position offers a clear career path, competitive hourly pay, and bonus potential along with a comprehensive benefits package, with emphasis on development and work-life balance.