Lead Pawn Broker - Growth Path & Bonuses

EZCORP, Inc.; Dallas (TX); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) in Dallas, TX. The role focuses on leading the store team, processing pawn loans, and driving sales while delivering excellent customer service.

The position offers a structured career path with training programs, potential pay increases, and benefits. Competitive pay is based on experience, with bonus potential and opportunities for advancement within EZPAWN and related brands.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor/shift lead or similar experience.
• Able to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Bilingual a plus (preferred).

Responsibilities

• Process loans and extensions for customers.
• Open and close store procedures.
• Supervise and coach store team members.
• Provide outstanding customer service and promote sales.
• Maintain a friendly, respectful environment and strong store operations.

Skills

Leadership

Customer service

Negotiation

Communication

Time management

Interpersonal skills

Education

High school diploma or GED

Job description

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) in Dallas, TX. The role focuses on leading the store team, processing pawn loans, and driving sales while delivering excellent customer service.

The position offers a structured career path with training programs, potential pay increases, and benefits. Competitive pay is based on experience, with bonus potential and opportunities for advancement within EZPAWN and related brands.