Lead Patient Transport & Dispatch Coordinator

Providence; Lubbock (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Covenant Medical Center is seeking a Lead Patient Transporter to oversee patient movement operations, including Lift Tech, Dispatch, Courier, and Transportation programs. The role involves coaching staff, maintaining safety and equipment, and ensuring adherence to hospital policies and quality standards.

The position supports a patient-focused care environment, with responsibilities in directing departmental activities and acting as a knowledge resource for colleagues and supervisors.

Qualifications

• 1 year Patient Transportation and/or Dispatching experience.
• 1 year Customer service experience, preferably in a health care setting.
• Within 30 days of hire: National Provider BLS - American Heart Association

Responsibilities

• Lead Patient Transporter maintains departmental services and serves as a centralized knowledge base for Lift Tech, Dispatch, Courier, and Transportation programs.
• Coaches staff, exercises sound decision making, and ensures safe operation of patient movement equipment.
• Reports issues to Supervisors and may train less-experienced team members.
• Works with minimal supervision to uphold facility policies and procedures, including QA, safety, and infection control.

Job description

Covenant Medical Center is seeking a Lead Patient Transporter to oversee patient movement operations, including Lift Tech, Dispatch, Courier, and Transportation programs. The role involves coaching staff, maintaining safety and equipment, and ensuring adherence to hospital policies and quality standards.

The position supports a patient-focused care environment, with responsibilities in directing departmental activities and acting as a knowledge resource for colleagues and supervisors.