Lead Patient Transporter - Central Transportation

Providence; Lubbock (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Covenant Medical Center is seeking a Lead Patient Transporter to oversee patient movement operations, including Lift Tech, Dispatch, Courier, and Transportation programs. The role involves coaching staff, maintaining safety and equipment, and ensuring adherence to hospital policies and quality standards.

The position supports a patient-focused care environment, with responsibilities in directing departmental activities and acting as a knowledge resource for colleagues and supervisors.

Qualifications

• 1 year Patient Transportation and/or Dispatching experience.
• 1 year Customer service experience, preferably in a health care setting.
• Within 30 days of hire: National Provider BLS - American Heart Association

Responsibilities

• Lead Patient Transporter maintains departmental services and serves as a centralized knowledge base for Lift Tech, Dispatch, Courier, and Transportation programs.
• Coaches staff, exercises sound decision making, and ensures safe operation of patient movement equipment.
• Reports issues to Supervisors and may train less-experienced team members.
• Works with minimal supervision to uphold facility policies and procedures, including QA, safety, and infection control.

Job description

Under the direction of the Supervisor - Patient Transportation, the Lead Patient Transporter maintains departmental services; providing a centralized knowledge base for all departmental duties and functions, including Lift Tech, Dispatch, Courier, and Transportation programs. Adheres to and ensures departmental adherence to all established facility policies and procedures to include quality assurance, safety, environmental, and infection control programs by coaching staff, sound decision making, maintaining the safe, proper function of all patient movement equipment, and reporting issues to Supervisors. May have training and coaching responsibilities for less-experienced team members. Minimal supervision required.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Within 30 days of hire: National Provider BLS - American Heart Association
• 1 year Patient Transportation and/or Dispatching experience.
• 1 year Customer service experience, preferably in a health care setting.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.