Lead Patient Intake & Operations Manager

Grow Through Life Counseling, Inc.; Temecula (CA); Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

Grow Through Life Counseling seeks a Lead Intake Coordinator to oversee the intake team and daily operations. The role involves guiding staff, ensuring smooth scheduling, managing patient records in the practice management system, and collaborating with billing and clinical teams to optimize workflows.

The position emphasizes leadership, attention to detail, and a proactive approach to improving processes to deliver excellent patient care.

Qualifikationen

• Experience leading intake or similar teams in a medical/clinical setting
• Knowledge of HIPAA and privacy regulations in healthcare
• Strong communication and interpersonal skills across departments

Aufgaben

• Supervise and support a team of Intake Coordinators; provide feedback and guidance
• Conduct regular meetings and training to improve performance
• Monitor intake operations, call handling, scheduling accuracy, and documentation
• Audit patient charts and intake data for accuracy and compliance
• Collaborate with billing, administrative, and clinical teams to improve workflows
• Prepare reports and identify training needs or process improvements

Kenntnisse

Leadership

Team mentoring

Communication

HIPAA compliance

Scheduling coordination

Training & coaching

Problem solving

Tools

Practice management software

Google Meet

Jobbeschreibung

Grow Through Life Counseling seeks a Lead Intake Coordinator to oversee the intake team and daily operations. The role involves guiding staff, ensuring smooth scheduling, managing patient records in the practice management system, and collaborating with billing and clinical teams to optimize workflows.

The position emphasizes leadership, attention to detail, and a proactive approach to improving processes to deliver excellent patient care.