Lead Patient Care Tech (BHT)

Community Bridges, Inc.; Avondale, Northern (AZ, KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

5 weeks PTO

Generous PTO accrual

401K with employer match

Medical, Dental, Vision

Job summary

Community Bridges, Inc. in Arizona is seeking a Lead Patient Care Technician (PCT) to support the treatment team and supervise PCTs on shift. You will coordinate with RN, BHMP, and others to maintain safe, high‑quality care for behavioral health patients.

Responsibilities include identifying safety concerns, directing non‑violent interventions, and providing direct patient care when needed, while upholding program policies and procedures.

Qualifications

• Highschool diploma or GED required; associate degree or higher preferred.
• One+ year health care experience with behavioral/medical crisis exposure.
• EMT certification preferred but not required; CNA certification preferred but not required.
• Valid identification required.

Responsibilities

• Coordinate with RN, PCT, and BHMP to ensure safe, quality care.
• Oversee PCTs on shift and ensure environmental safety.
• Direct staff during non-violent interventions and seclusion/restraint episodes.
• Provide direct patient care when needed and uphold policy/procedures.

Skills

Healthcare experience

EMT certification

CNA certification

Education

High school diploma or GED

Associate degree or higher preferred

Job description

Posted Tuesday, August 25, 2026 at 9:00 AM

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

CBI is the premiere non‑profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting‑edge, nationally recognized, evidence‑based models.

Job Summary

The Lead Patient Care Technician (PCT) is a member of the multi-disciplinary treatment team that provides direct care to behavioral health patients as well as oversight and support to the PCTs assigned to their shift. The Lead PCT coordinates with the Registered Nurses (RN), Patient Care Technicians (PCT), and Behavioral Health Medical Practitioners (BHMP) to ensure a safe environment and quality care is provided to all presenting for services. The Lead PCT is also responsible for the safety and operational effectiveness of the unit they are assigned to, including identifying environmental and patient specific safety concerns, directing staff during non‑violent physical interventions and seclusion and restraint episodes and providing direct patient care when needed. The Lead PCT is expected to have full knowledge of program policy and procedures.

Skills/Requirements

• Highschool diploma or GED required. Associate degree or higher preferred.
• One (1) or more years of health care related experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations required.
• Emergency Medical Technician certification (valid within the state of Arizona) is preferred but not required for this position.
• Certified Nurse Assistant certification (current and valid within the State of Arizona) is preferred but not required of this position.
• Valid identification required.

CBI is growing and expanding our services!

• We are experiencing tremendous growth currently. As an essential service provider, we value all our employees and their careers.
• For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid‑size employers in the Valley!

CBI Values your Career and has lots of growth opportunities!

Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

About our Culture, commitment to employees!

• We are looking for driven and compassionate individuals that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
• We know life happens, that’s why we all start with a 5‑week PTO plan as well as a wide range of unique benefits!

Our Facilities.

Our locations are all state‑of‑the‑art facilities that provide top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

CBI Offers an excellent benefits package!

• Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more!
• For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid‑size employers in the Valley.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!