- Lead Patient Care Tech (Lead BHT)

Community Bridges; Mesa (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Job summary

Community Bridges, Inc. is seeking a Lead Patient Care Technician to join our behavioral health team. The role provides direct patient care, coordinates with RNs, PCTs, and BHMPs, and oversees safety and operations on the shift.

You will support crisis response, ensure adherence to program policies, and contribute to a compassionate, growth‑oriented workplace with strong leadership and ongoing professional development.

Qualifications

• High school diploma or GED required; associate degree or higher preferred.
• One or more years healthcare experience with exposure to crisis situations preferred.
• EMT certification (AZ) preferred but not required.
• CNA certification (AZ) preferred but not required.
• Valid identification required.

Responsibilities

• Coordinate with RN, PCT, and BHMP to ensure safe, quality care.
• Provide direct patient care when needed.
• Identify safety concerns and direct staff during non-violent interventions.
• Support unit safety and operational effectiveness.
• Understand and apply program policies and procedures.

Job description

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Lead Patient Care Technician

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non‑profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

Job Summary

The Lead Patient Care Technician (PCT) is a member of the multi-disciplinary treatment team that provides direct care to behavioral health patients as well as oversight and support to the PCTs assigned to their shift. The Lead PCT coordinates with the Registered Nurses (RN), Patient Care Technicians (PCT), and Behavioral Health Medical Practitioners (BHMP) to ensure a safe environment and quality care is provided to all presenting for services. The Lead PCT is also responsible for the safety and operational effectiveness of the unit they are assigned to, including identifying environmental and patient specific safety concerns, directing staff during non-violent physical interventions and seclusion and restraint episodes and providing direct patient care when needed. The Lead PCT is expected to have full knowledge of program policy and procedures.

Skills/Requirements

• Highschool diploma or GED required. Associate degree or higher preferred.
• One (1) or more years of health care related experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations required.
• Emergency Medical Technician certification (valid within the state of Arizona) is preferred but not required for this position.
• Certified Nurse Assistant certification (current and valid within the State of Arizona) is preferred but not required of this position.
• Valid identification required.

CBI is growing and expanding our services!

• We are experiencing tremendous growth currently. As an essential service provider, we value all our employees and their careers.
• For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley!

CBI Values your Career and has lots of growth opportunities!

Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

About our Culture, commitment to employees!

• We are looking for driven and compassionate individuals that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
• We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits!

Our Facilities.

Our locations are all state-of-the-art facilities that provide top notch integrated care. We are proud to adhere to a no wrong door treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.

CBI Offers an excellent benefits package!

• Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more!
• For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!