Lead Patient Care Coordinator | Clinic Ops & Care Lead

Upperline Health, Inc.; Timonium (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental and vision

401K

PTO

Parental leave

Job summary

Upperline Health, Inc. seeks a dynamic Lead Patient Care Coordinator for our Lutherville Timonium, MD office. You will support physicians and lead the clinic with a mix of clinical and administrative tasks in a fast-paced, patient-centered environment.

The ideal candidate has prior experience as a Patient Care Coordinator, strong EMR skills (Athenahealth preferred), and proven leadership. You will drive enrollment in Upperline Plus, manage daily clinic coverage, monitor KPIs, and promote a

Qualifications

• Previous experience as a Patient Care Coordinator.
• Podiatry or Orthopedic clinic experience preferred.
• Excellent computer skills and knowledge of medical terminology.
• Strong interpersonal and customer service orientation.
• Ability to travel to nearby clinics if needed.

Responsibilities

• Lead the clinic team and manage front desk operations.
• Oversee patient enrollment and engagement with Upperline Plus.
• Ensure daily clinic staffing and scheduling with market leads.
• Monitor clinical, operational, and financial KPIs with Regional Manager.
• Facilitate daily clinic huddles and staff communication.
• Ensure EMR documentation accuracy and conduct monthly audits.
• Travel to surrounding area clinics to provide support.

Skills

EMR experience

Medical terminology knowledge

Communication skills

Team leadership

Tools

Athenahealth EMR

Job description

Upperline Health, Inc. seeks a dynamic Lead Patient Care Coordinator for our Lutherville Timonium, MD office. You will support physicians and lead the clinic with a mix of clinical and administrative tasks in a fast-paced, patient-centered environment.

The ideal candidate has prior experience as a Patient Care Coordinator, strong EMR skills (Athenahealth preferred), and proven leadership. You will drive enrollment in Upperline Plus, manage daily clinic coverage, monitor KPIs, and promote a