Lead Patient Billing & Denials Specialist

Clay Today; North Platte, Northern (NE, KY); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Great Plains Health seeks a Lead Patient Representative to oversee billing, insurance follow-up, denials management, cash applications, and vendor coordination. The role includes training staff, monitoring production and quality metrics, and recommending workflow improvements.

You will serve as a first escalation point and collaborate with hospital departments to optimize Patient Financial Services operations. Experience in revenue cycle and staff development is essential.

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare billing and revenue cycle preferred.
• Strong training and onboarding abilities.

Responsibilities

• Perform audits and manage billing, collections, denials, credits, and vendor management.
• Act as escalation point and support staff onboarding and training.
• Develop and maintain workflows and software systems for Patient Financial Services.

Skills

Billing

Denials management

Cash application

Payer websites/tools

Vendor management

Training & education

Education

High school diploma or equivalent

Tools

HB Resolute

PB Resolute

Job description

Great Plains Health seeks a Lead Patient Representative to oversee billing, insurance follow-up, denials management, cash applications, and vendor coordination. The role includes training staff, monitoring production and quality metrics, and recommending workflow improvements.

You will serve as a first escalation point and collaborate with hospital departments to optimize Patient Financial Services operations. Experience in revenue cycle and staff development is essential.