Lead, Patient Affordability Programs & Strategy

PR Girl Manifesto; Pennsylvania; On-site; USD 142,000 - 224,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) retirement plan

Paid holidays and vacation

Job summary

Merck in North Wales, PA, is seeking an Associate Director to lead Patient Affordability Solutions within Patient Access. The role focuses on designing and operating copay, savings card, and free-drug programs, partnering with brand, hub, and compliance to deliver compliant, launch-ready affordability offerings.

Responsibilities include vendor management, program readiness, and performance optimization to improve patient access and reduce drop-off, with cross-functional collaboration across

Qualifications

• BA/BS degree required.
• 5+ years in biopharma patient services or related operations.
• Experience designing affordability programs and vendor management.
• Strong cross-functional collaboration skills.

Responsibilities

• Assess and select affordability vendors and manage contracts.
• Coordinate with Hub Operations and Brand leads for end-to-end patient experience.
• Design affordability programs including eligibility criteria, program duration, and rules.
• Define readiness, SOPs, vendor testing, and handoffs prior to launch.
• Monitor program performance, KPIs, enrollment metrics, and patient outcomes.

Skills

Adaptability

Collaboration

Data analysis

Market access

Operations management

Patient engagement

PRM / vendor relationships

Education

BA/BS

Tools

Vendor management

Job description

Merck in North Wales, PA, is seeking an Associate Director to lead Patient Affordability Solutions within Patient Access. The role focuses on designing and operating copay, savings card, and free-drug programs, partnering with brand, hub, and compliance to deliver compliant, launch-ready affordability offerings.

Responsibilities include vendor management, program readiness, and performance optimization to improve patient access and reduce drop-off, with cross-functional collaboration across