Lead Patient Accounts & Service Specialist

Community Health Network; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

Community Health Network is seeking a Lead Patient Account Rep to ensure a customer-focused work climate, providing essential support and continual assessment of the Customer Service staff. This role is vital in our mission to deliver exceptional care.

The ideal candidate will possess a high school diploma or GED, have at least one year of experience in Patient Accounts, and knowledge of medical billing requirements. Strong interpersonal and decision-making skills are essential.

Qualifications

• One year experience in Patient Accounts.
• Working knowledge of medical billing requirements and reimbursement processes.
• Ability to work independently and as a part of a team.

Responsibilities

• Ensures a customer focused and quality conscious work climate.
• Provides support and continual assessment of the Customer Service staff.

Skills

Customer service orientation

Interpersonal skills

Decision making skills

Education

High school diploma or GED equivalent

Job description

Community Health Network is seeking a Lead Patient Account Rep to ensure a customer-focused work climate, providing essential support and continual assessment of the Customer Service staff. This role is vital in our mission to deliver exceptional care.

The ideal candidate will possess a high school diploma or GED, have at least one year of experience in Patient Accounts, and knowledge of medical billing requirements. Strong interpersonal and decision-making skills are essential.