Lead Patient Access & Training Coordinator

Tahoe Forest Health System; Truckee (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Tahoe Forest Health System is seeking a Lead Patient Access Representative to manage daily front-desk operations, register patients, verify insurance, and coordinate financial clearance in a welcoming, patient‑focused setting.

The role requires strong communication, leadership, and a dedication to service excellence, with standby responsibilities and collaboration with the AVC/Billing teams as needed.

Qualifications

• No formal educational requirement specified; 1-2 years relevant experience preferred.

Responsibilities

• Lead and coordinate daily Patient Access operations.
• Register patients and verify demographic data in the EHR.
• Verify insurance eligibility and coordinate financial clearance.
• Provide exceptional customer service to patients and staff.
• Support training and onboarding of new team members.

Skills

Customer service

Communication

Leadership

Team coordination

Job description

Tahoe Forest Health System is seeking a Lead Patient Access Representative to manage daily front-desk operations, register patients, verify insurance, and coordinate financial clearance in a welcoming, patient‑focused setting.

The role requires strong communication, leadership, and a dedication to service excellence, with standby responsibilities and collaboration with the AVC/Billing teams as needed.