Lead Passenger Service Supervisor - Aviation Operations

Swissport; Boston (MA); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Health and wellness benefits

401(k) with company match

Paid vacation

Sick time

Paid holidays

Job summary

A global aviation services leader is seeking a Lead Passenger Service Agent in Boston to oversee passenger services and ensure operational efficiency. The role includes supervising staff, planning resources, and ensuring regulatory compliance. Candidates should have 3–5 years of industry experience and excellent communication skills. This full-time position offers competitive pay and benefits including health and wellness plans and a 401(k). Join the team and make a difference in the aviation industry.

Qualifications

• 3–5 years of industry experience required.
• 1–3 years of managerial/supervisory experience necessary.
• Ability to work in inclement weather is essential.

Responsibilities

• Supervise/control staff assignments and report performance.
• Plan and deploy resources based on operational requirements.
• Ensure compliance with safety and security procedures.

Skills

Teamwork

Organizational skills

Oral communication

Written communication

Planning

Microsoft Office proficiency

Education

High School Diploma or equivalent

Job description

A global aviation services leader is seeking a Lead Passenger Service Agent in Boston to oversee passenger services and ensure operational efficiency. The role includes supervising staff, planning resources, and ensuring regulatory compliance. Candidates should have 3–5 years of industry experience and excellent communication skills. This full-time position offers competitive pay and benefits including health and wellness plans and a 401(k). Join the team and make a difference in the aviation industry.