Lead Parts Operations & Inventory Excellence

Waev; Anaheim (CA); On-site; USD 75,000 - 85,000; Full time

Job summary

Waev Inc. is seeking a Lead Parts Operations Specialist in Anaheim, CA to manage parts inventory, warranty determinations, and dealer credits. You will serve as the senior resource for the team, lead onboarding, and collaborate across functions to improve operations and service levels.

The role emphasizes independent judgment on cost, process improvements, and data-driven decisions to enhanceParts & Accessories workflows and knowledge management within a fast-paced environment.

Qualifications

• Minimum 5+ years in parts operations, inventory planning, warranty, or related fields.
• Ability to make independent decisions affecting cost and dealer relationships.
• Experience identifying process inefficiencies and delivering improvements.
• Strong analytical, problem-solving, and data-driven decision making.

Responsibilities

• Plan parts inventory by analyzing demand, usage, and dealer needs.
• Review dealer claims to determine warranty, return, or credit eligibility.
• Approve returns and credits independently, balancing cost and relationships.
• Resolve escalated dealer issues from investigation to resolution.
• Lead process improvements and document changes for the team.
• Train and onboard new hires; supervise as senior resource.

Skills

Parts inventory planning

Warranty administration

Return and credit management

Data analysis

Process improvement

Training & onboarding

Cross-functional collaboration

ERP / order management

Salesforce experience

Tools

Salesforce

ERP systems

Microsoft Office

Job description

Waev Inc. is seeking a Lead Parts Operations Specialist in Anaheim, CA to manage parts inventory, warranty determinations, and dealer credits. You will serve as the senior resource for the team, lead onboarding, and collaborate across functions to improve operations and service levels.

The role emphasizes independent judgment on cost, process improvements, and data-driven decisions to enhanceParts & Accessories workflows and knowledge management within a fast-paced environment.