Lead Optician & Optical Retail Manager

Codman Square Health Center, Inc.; Boston (MA); On-site; USD 50,000 - 75,000; Full time

Job summary

Codman Square Health Center, Inc. in Boston seeks a Licensed Optician to join the Eye Care team. You will interpret eyeglasses prescriptions, take precise measurements, advise on frames and lenses, and manage all facets of the retail store with strong customer service and budgeting controls.

You will oversee daily operations, coordinate with eye care providers, verify insurance, handle billing, and ensure accurate inventory while delivering exceptional patient care.

Qualifications

• Must have MA Dispensing Optician license and NCLE certification.
• Associate degree in Opticianry or equivalent required.
• 2+ years of previous management experience preferred.

Responsibilities

• Designs, measures, fit and adapt lenses and frames for patients according to prescription or specifications.
• Recommends specific lenses, coatings and frames to suit patient needs.
• Instructs patients on how to wear and care for eyeglasses and contact lenses.
• Maintains accurate records of prescriptions, work orders and payments.
• Analyze, problem solve and correct customer service issues in a timely manner.
• Insurance verification and billing.
• Collects payments and maintains end-of-shift receipts.
• Complete weekly retail sales report.
• Process all glasses/contact lens orders via phone, fax and computer.
• Works with outside vendors to obtain quality product at a reasonable cost.
• Maintains accurate records of frame and contact lens inventory.
• Work closely with all eye care providers.
• Other duties as applicable.

Skills

Management experience

Sales techniques

Strategic thinker

Interpersonal skills

Education

Associate degree in Opticianry or equivalent

Massachusetts Dispensing Optician’s License

NCLE certification

Job description

Codman Square Health Center, Inc. in Boston seeks a Licensed Optician to join the Eye Care team. You will interpret eyeglasses prescriptions, take precise measurements, advise on frames and lenses, and manage all facets of the retail store with strong customer service and budgeting controls.

You will oversee daily operations, coordinate with eye care providers, verify insurance, handle billing, and ensure accurate inventory while delivering exceptional patient care.