Licensed Optician: Frame & Lens Expert (Part-Time)

Visionworks; Billerica (MA); On-site; USD 37,000 - 56,000; Part time

Job summary

Visionworks in Massachusetts is seeking a part-time Optician to assist customers with frame and lens selection, interpret prescriptions, and dispense eyewear in a compliant, customer-friendly environment.

Responsibilities include using the SERVE sales process, coordinating with labs and optometrists, handling insurance information, and maintaining accurate pricing and a tidy dispensing area while upholding HIPAA standards.

Qualifications

• Must have and maintain applicable state licensure for ophthalmic dispensing.
• Ability to explain optical products and interpret prescriptions.
• Strong customer service and sales skills.
• Ability to work with third party insurance information.
• Adhere to HIPAA and privacy policies.

Responsibilities

• Assist each customer in frame and lens selection meeting social distance requirements.
• Provide customers with accurate product information regarding frames, lens selections and other services.
• Provide customers with guidance on benefits under third party insurance and inform about charges not covered.
• Utilize SERVE sales process to identify needs and recommend lenses with available demonstration tools.
• Analyze prescriptions and coordinate with Lab and Optometrist to ensure accuracy of prescription.
• Sell, fit and dispense frames and accessories with proper measurements and adjustments.
• Maintain a clean and orderly dispensing area.
• Ensure accuracy of customer pricing and comply with license requirements.

Skills

Customer service

Prescription interpretation

Optical product knowledge

Communication

HIPAA compliance

Education

High School Diploma or Equivalent

Job description

Visionworks in Massachusetts is seeking a part-time Optician to assist customers with frame and lens selection, interpret prescriptions, and dispense eyewear in a compliant, customer-friendly environment.

Responsibilities include using the SERVE sales process, coordinating with labs and optometrists, handling insurance information, and maintaining accurate pricing and a tidy dispensing area while upholding HIPAA standards.