Senior Optician & Eye Services Lead

Brockton Neighborhood Health Center; Brockton (MA); On-site; USD 60,000 - 75,000; Full time

Job summary

Brockton Neighborhood Health Center seeks a Lead Optician to supervise optical services, working with the Director of the Eye Services. You will oversee eyeglass fitting, selling, dispensing and adjustments and ensure quality patient care.

You will manage inventory, maintain financial records, coordinate with billing for third-party eyewear, mentor Apprentice staff and guide compliance with MA state requirements.

Responsibilities

• Manage and operate the optical services at BNHC, including eyeglass fitting, selling, dispensing and adjusting.
• Maintain accurate frame, lens & optical supplies inventory and financial records.
• Take a formal inventory at least twice per year.
• Collect and maintain accurate patient financial, insurance and demographic information related to the provision of optical goods, using Epic and Flexsys software systems.
• Collaborate with the health center's billing and fiscal offices to assure the flow of information needed for third party billing for eyeglasses.
• Manage all Optical services personnel in collaboration with the Director of Eye Services, including performance evaluations, orientation, disciplinary action and hiring.
• Provides direction to staff to ensure policies and procedures are followed.
• Keeps optical staff informed of health center issues and events.
• Act as a Mentor to staff Optician Apprentice(s) in collaboration with Director of Eye Services and Staff Optometrists, coordinating MA State required activities and oversee on the job apprentice training.

Job description

Brockton Neighborhood Health Center seeks a Lead Optician to supervise optical services, working with the Director of the Eye Services. You will oversee eyeglass fitting, selling, dispensing and adjustments and ensure quality patient care.

You will manage inventory, maintain financial records, coordinate with billing for third-party eyewear, mentor Apprentice staff and guide compliance with MA state requirements.