Lead Ophthalmic Technician – Glaucoma Clinic | PTO & 401K

Panorama Eye Care LLC; Lakewood (CO); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

PTO Accruals Start at 3 Weeks

Comprehensive Medical and Dental

Company Paid Optical Allowance

Company Paid Routine Eye Care

Short/Long Disability Insurance

Educational Allowance

Generous Paid Holidays

401K with Company Match

Job summary

Panorama Eyecare LLC is seeking a Lead Ophthalmic Technician to guide the physician’s clinic, coordinate with support staff, and ensure high-quality patient care at the Denver West site in Lakewood, CO.

You will supervise daily clinic operations, perform workups and scribes, and educate patients while maintaining workflow efficiency and exceptional customer service. Experience with EHR and medical billing is required.

Qualifications

• Maintain COA, COT, or COMT certification.
• Knowledge of the clinic’s computerized EHR program is required.
• Knowledge of coding and billing in a medical setting.

Responsibilities

• Lead the assigned clinic/specialty on a day-to-day basis.
• Coordinate with Patient Services Coordinator and Lead Patient Services Coordinator for clinical support.
• Support the mission of the organization and assist with staff training and cross-coverage.
• Perform work up and scribe in the assigned clinic/specialty.
• Assist with administrative travel needs for the provider(s) traveling to satellite clinics.
• Meet and maintain clinic timing benchmarks for efficiency.
• Monitor and adjust clinic flow to optimize operations.
• Provide accurate patient education.
• Assist clinic staff in minor procedures as needed.
• Act as patient advocate to ensure optimal care.
• Interface with patients and families to align with expectations.
• Demonstrate leadership and foster a collaborative team environment.
• Stay calm in stressful situations and handle difficult patients professionally.
• Communicate effectively with patients, families, physicians and staff.
• Facilitate patient concerns or complaints with the site’s Clinical Operations Manager.

Skills

COA/COT/COMT

EHR knowledge

Medical coding/billing

Job description

Panorama Eyecare LLC is seeking a Lead Ophthalmic Technician to guide the physician’s clinic, coordinate with support staff, and ensure high-quality patient care at the Denver West site in Lakewood, CO.

You will supervise daily clinic operations, perform workups and scribes, and educate patients while maintaining workflow efficiency and exceptional customer service. Experience with EHR and medical billing is required.