Lead, Operations Technology & Systems Analytics

Tufts University; Medford (MA); On-site; USD 108,000 - 162,000; Full time

Job summary

Tufts University seeks a Team Lead for Operations Technology Systems Analytics to guide a team of systems analysts, overseeing configuration, integration, and support of critical information systems across the Operations Division.

You will mentor staff, prioritize workloads, and coordinate projects with TTS, Operations, and external partners to drive efficiency and end-user satisfaction.

Qualifications

• Bachelor's degree in a related field.
• 3+ years of progressive IT experience.
• 3+ years leading technical teams or projects.
• Ability to manage multiple concurrent projects.
• Experience collaborating across large organizations.
• Ability to engage with vendors and non-technical stakeholders.
• Solid understanding of system administration, networking, and application support.
• Strong interpersonal communication and leadership skills.

Responsibilities

• Lead and mentor a team of analysts.
• Oversee configuration, integration, and support of information systems.
• Manage workload prioritization and coordinate projects to improve efficiency.
• Partner with vendors and internal teams to implement solutions.
• Ensure security, privacy, and compliance in operations technology.

Skills

Team leadership

Project management

Communication skills

IT experience

Vendor engagement

Education

Bachelor's degree in related field

Job description

Tufts University seeks a Team Lead for Operations Technology Systems Analytics to guide a team of systems analysts, overseeing configuration, integration, and support of critical information systems across the Operations Division.

You will mentor staff, prioritize workloads, and coordinate projects with TTS, Operations, and external partners to drive efficiency and end-user satisfaction.