Lead, Robotics Teleoperations & Ops Strategy

Tsmg; Cambridge (MA); On-site; USD 80,000 - 110,000; Full time

Job summary

Tsmg is seeking an experienced Senior Teleoperations Lead to manage robotics operations teams supporting AI training and robotic testing. You will ensure operational excellence and maintain safety standards while being the main contact for clients and engineering teams.

This role involves supervising teleoperations, coordinating deployments, and monitoring productivity metrics across various projects. Ideal candidates have robust operational leadership skills and a passion for emerging technologies, with experience in mission-critical environments.

Qualifications

• Previous experience in teleoperations, robotics, or AV operations.
• Experience in leading operational teams is essential.
• Strong troubleshooting and decision-making capabilities are required.

Responsibilities

• Supervise teleoperation teams across multiple shifts.
• Coordinate robot operations and deployment schedules.
• Monitor operational KPIs and productivity.
• Ensure compliance with safety and quality standards.

Skills

Operational leadership

Robotics operations

Troubleshooting

Communication

Job description

Tsmg is seeking an experienced Senior Teleoperations Lead to manage robotics operations teams supporting AI training and robotic testing. You will ensure operational excellence and maintain safety standards while being the main contact for clients and engineering teams.

This role involves supervising teleoperations, coordinating deployments, and monitoring productivity metrics across various projects. Ideal candidates have robust operational leadership skills and a passion for emerging technologies, with experience in mission-critical environments.