Lead Operations (Part-Time)

Freeman Company; Boston (MA); Hybrid; USD 28,000 - 39,000; Part time

Benefits offered by this job

Retirement with Company Match

Job summary

The Freeman Company’s Event & Exhibit Services team in Boston is seeking a Lead Operations (Part-Time As Needed) to supervise production workers and coordinate activities to deliver high-quality event experiences.

This role combines in-office and on-site duties with a hybrid schedule, requiring strong organization, safety awareness, and the ability to manage schedules, labor estimates, and vendor communications to ensure successful show operations in the Boston area.

Qualifications

• High School Diploma or equivalent required.
• 3+ years of trade show, warehouse operations and/or related experience required.
• Proficient with Office software including Word and Excel; familiarity with TSS and Concierge Elite.
• Ability to complete online reports, printing, posting, running inquiries and data entry.
• Produce trade shows on the 1000–1500 booth level.
• Basic understanding of OSHA safety requirements.
• Ability to follow safety rules and contribute to a positive safety culture.

Responsibilities

• Interpret specs, blueprints, and job orders for workers.
• Set up procedures to meet production schedules.
• Produce schedules, labor budgets, and estimates for completion of job assignments.
• Supervise and dispatch all work performed and supervise workers.
• Maintain equipment and ensure proper return to warehouse.
• Keep production records and cost data.
• Estimate, requisition, and inspect materials.
• Maintain an orderly, secure boneyard and communicate with stakeholders.
• Follow safety policies and training; report incidents.
• Perform other duties as assigned.

Education

High School Diploma or equivalent

3+ years of trade show / warehouse operations experience

Tools

Microsoft Word

Excel

Email

TSS

Concierge Elite

Job description

About Us

As part of The Freeman Company, Event & Exhibit Services designs and delivers unforgettable moments that create a bond between audiences and our clients. It’s just one reason why we’re the leader in live events.

About Us

As part of The Freeman Company, Event & Exhibit Services designs and delivers unforgettable moments that create a bond between audiences and our clients. It’s just one reason why we’re the leader in live events.

Summary

It is the responsibility of the Lead Operations (Part-Time As Needed) to supervise and coordinate activities of production workers, while performing the same subordinate duties. Professionally interacts with customers, team members, and third-party vendor/partner representatives to provide the highest level of service excellence.

This position will support our Event & Exhibit Services team. The position follows a hybrid schedule working part-time in-office and/or show-site based out of Boston, MA.

Essential Duties & Responsibilities

• Interpret specifications, blueprints, and job orders to workers, and assigns duties.
• Establish or adjust work procedures to meet production schedules.
• Produce production schedules, labor budgets and estimates worker hours requirements for completion of job assignments.
• Perform duties while superviseing the following duties: loading and unloading equipment, marking floor, setting up service area, meeting rooms, and offices, hanging drape and booth signs, setting up boneyard, etc.
• Supervise and dispatch all work performed.
• Perform activities of workers supervised.
• Ensure that all equipment is returned to warehouse and brokkijuhen or damaged equipment is tagged for repair.
• Maintain consistently acceptable job cost.
• Plans daily production schedule. Assigns standby labor as necessary. Maintains time and production records.
• Estimate, requisition, and inspect materials.
• Establish and maintain an orderly, efficient, and secure boneyard.
• Maintain communication with the Account Executive and the Service Desk, and advises of any problems that may affect their operation.
• Follow all company safety policies, procedures, and work instructions.
• Complete required safety training and apply safe work practices at all times.
• Immediately report any workplace accidents, near misses, hazards, or unsafe conditions to a manager or through an appropriate reporting channel.
• Participate in safety discussions and communicate concerns or feedback openly to help maintain a safe work environment.
• Use tools, equipment, and protective gear properly to prevent injuries and incidents.
• Perform other duties as assigned.

Education & Experience

• High School Diploma or equivalent required.
• 3+ years of trade show, warehouse operations and/or related experience is required.
• Understanding with: Office software applications including but not limited to email, Microsoft Word, Excel, TSS and Concierge Elite.
• Must have ability to complete online reports, printing, posting, running inquiries and data entry.
• Produce trade shows on the 1000 – 1500 booth level.
• Basic understanding of workplace safety practices and applicable OSHA requirements.
• Ability to consistently follow safety rules and contribute to a positive safety culture.

Travel Requirements

Travel up to 25%

What We Offer

Our part-time as needed positions are not benefit eligible; however, these roles are eligible to participate in:

• Retirement with Company Match
• Hourly range of $20.00-$28.00 based upon experience

Diversity Commitment

At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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