Lead Office Services Clerk — Front Desk & Training (Hybrid)

JobAps; Frederick (MD); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Telework possible

Job summary

Maryland Department of Human Services is seeking an Office Services Clerk Lead in Calvert County. The role oversees daily administrative operations, guides junior staff, and ensures front-office workflow complies with regulations and deadlines.

The position involves direct client service, including issuing EBT cards and supporting crisis-management efforts for homelessness. Strong clerical skills and supervisory experience are preferred.

Qualifications

• High school diploma or GED is required.
• Two years of clerical experience.
• Substitutions: 30 college credit hours per year of experience; six months clerical training; military service can substitute for experience.

Responsibilities

• Oversees daily administrative operations and trains junior staff.
• Distributes and reviews work, ensuring deadlines are met.
• Directly serves clients and handles front-office duties.

Education

High School Diploma or GED

Lead staff supervision

Training staff

Clerical duties experience

Tools

Microsoft Office Suite

Job description

Maryland Department of Human Services is seeking an Office Services Clerk Lead in Calvert County. The role oversees daily administrative operations, guides junior staff, and ensures front-office workflow complies with regulations and deadlines.

The position involves direct client service, including issuing EBT cards and supporting crisis-management efforts for homelessness. Strong clerical skills and supervisory experience are preferred.