Lead Office Services Clerk — Admin Ops & Staff Training

MD; Maryland; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Telework possible

Pension

Job summary

The Maryland Department of Human Services (DHS) is seeking an Office Services Clerk Lead in Calvert County to oversee front-office operations and supervise junior clerical staff.

Under the Front Office Supervisor, you will train team members, manage workflow, ensure compliance with agency procedures, and support clients by processing essential services such as EBT card issuances for eligible benefits.

Benefits include health insurance, annual leave, and the option for telework where eligible.

Qualifications

• One year of experience using Microsoft Office Suite.
• Lead worker experience training and supervising administrative staff is preferred.
• Filing/tracking systems experience preferred.

Responsibilities

• Lead clerical staff and cover the Job Center as assigned.
• Issue approved EBT cards to deliver program benefits to clients.
• Assist with crisis management operations and provide support to individuals experiencing homelessness.

Skills

Microsoft Office Suite

Education

High school diploma or equivalent

Job description

The Maryland Department of Human Services (DHS) is seeking an Office Services Clerk Lead in Calvert County to oversee front-office operations and supervise junior clerical staff.

Under the Front Office Supervisor, you will train team members, manage workflow, ensure compliance with agency procedures, and support clients by processing essential services such as EBT card issuances for eligible benefits.

Benefits include health insurance, annual leave, and the option for telework where eligible.