Lead Office Manager - Gastroenterology Practice

resourcefultalentgroup; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid lunch break

Flexible scheduling

Job summary

resourcefultalentgroup is seeking an experienced Office Manager for a gastroenterology practice with three physicians, three nurse practitioners, and a five-person front desk team.

You will oversee daily office operations, support the front desk, and ensure patient scheduling, insurance verification, and authorizations stay on track. Training alongside the current Office Manager is available before takeover.

Qualifications

• Previous experience in a medical office, including staff supervision or office operations.
• Strong understanding of patient scheduling, insurance coverage, billing processes, and prior authorizations.
• Excellent organization, communication, and problem-solving skills.
• Gastroenterology practice experience is highly preferred; primary care experience is also relevant.

Responsibilities

• Supervise front desk staff and coordinate schedules, vacation coverage, and absences.
• Oversee patient registration, appointment scheduling, insurance verification, and authorizations.
• Review upcoming procedures to confirm required authorizations are complete and documented.
• Serve as the main point of contact when staff needs help resolving operational issues.
• Participate in interviewing, hiring, training, and staff management.
• Coordinate with physicians, nurse practitioners, referring primary care offices, imaging providers, and pharmaceutical representatives.
• Manage office supplies and help at the front desk during busy periods.

Skills

Medical office supervision

Scheduling proficiency

Insurance verification

Billing & authorizations

Organization

Communication

Tools

MD Land

Job description

resourcefultalentgroup is seeking an experienced Office Manager for a gastroenterology practice with three physicians, three nurse practitioners, and a five-person front desk team.

You will oversee daily office operations, support the front desk, and ensure patient scheduling, insurance verification, and authorizations stay on track. Training alongside the current Office Manager is available before takeover.