Manager, Office

Paycom; Richmond (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

GI Alliance in Richmond, KY is seeking an experienced Office Manager to oversee clinic operations and personnel management. You will enforce policies, manage daily office workflow, and coordinate with physicians and mid-level providers.

Responsibilities include writing monthly physician schedules, leading monthly staff meetings, credentialing, billing issue resolution, and reporting on office utilization to maximize efficiency. Travel between locations may be required.

Qualifications

• Bachelor's Degree preferred for the role.
• Minimum of three-five years in medical office management.
• Knowledge of CPT and ICD-10 coding.
• Knowledge of managed care, Medicare, and Medicaid guidelines.

Responsibilities

• Manage daily operations, efficiency, and productivity of the office.
• Provide daily oversight and guidance to employees.
• Write monthly schedules for the Physicians and Mid-Levels.
• Direct monthly meetings with Physicians to discuss office operations.
• Attend monthly meetings with Practice Managers within the organization.
• Meet with referring Physicians to increase business.
• Assist patients with office, facility, and Anesthesia billing issues.
• Prepare monthly reports for office and facility utilization to maximize efficiency and productivity.
• Credentialing for all provider-associated hospitals and surgery centers.
• Travel between locations as needed.
• Perform other duties as assigned

Skills

Personnel management

Office operations

Scheduling

Staff training

Communication

Education

Bachelor's Degree preferred

Job description

GI Alliance is seeking an experienced Office Manager.Duties of this position include, but are not limited to, the following:Position purposeResponsible for personnel management and oversight of clinic operations. Responsible for the enforcement of clinic policies and procedures. Responsible for managing the daily operations of the office.Responsibilities/Duties/Functions/Tasks:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Manage daily operations, efficiency, and productivity of the office.Providing daily oversight and guidance to employees.Write monthly schedules for the Physicians and Mid-Levels.Direct monthly meetings with Physicians to discuss office operations.Conduct monthly meetings with staff on office policy and procedure changes.Attend monthly meetings with Practice Managers within the organization.Maintain a good working relationship with satellite offices management team and managers attend monthly meetings.Meet with referring Physicians to increase business.Assist patients with office, facility, and Anesthesia billing issuesResolving patient issues in-person or over the phone.Work closely with Endoscopy Centers: efficiency reporting and staffing needs.Prepare monthly reports for office and facility utilization to maximize efficiency and productivity.Maintain Physician numbers to meet HITECH and AGA requirements.Review résumés and interview applicants for staffing needs.Retain employee files to document (i.e. personal data, reference checks, compensation, benefits, payroll information, attendance, performance reviews or evaluations, and termination date and reason).Support staff when staffing shortage: answer phones, chart prep, scheduling, and rooming patients.Credentialing for all provider associated hospitals and surgery centers.Ensure correct billing for outpatient and inpatient charges for providers.Ensure provider licenses are renewed in a timely manner and current at all times.Travel between locations as neededPerform other duties as assignedQualificationsEDUCATION: Bachelors Degree is preferred.EXPERIENCE: Minimum of threefive years medical office management. Experience in internal medicine or GI is preferred.Performance Requirements:Knowledge of clinic policies and procedures.Knowledge of medical terminology and insurance practices.Knowledge of computer programs and applications.Knowledge of CPT and ICD-10 coding.Knowledge of managed care, Medicare, and Medicaid guidelines.Skill in effective personnel management including training staff and delegating duties.Skill in written and verbal communication.Ability to work effectively as a team member with physicians and other staff.Ability to flexibly respond to changing demands.Ability to plan, organize, prioritize and direct the work of others.Ability to sort and file materials correctly by alphabetic or numeric systems.Ability to establish and maintain effective working relationships with patients, employees, and the public.Prior experience interviewing candidates and determining staffing needs.Experience credentialing physicians and mid-level providersExperience managing patient issuesGI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.No phone calls or agencies, please.EEO/AA-M/F/disabled/protected veteran