Manager, Office (32378)

GI Alliance; Virginia (MN); On-site; USD 52,000 - 76,000; Full time

Job summary

GI Alliance seeks an experienced Office Manager to oversee clinic operations and staff. You will manage daily office functions, schedule physicians, and coordinate with practice managers and providers to improve efficiency.

The role requires strong knowledge of medical terminology, CPT/ ICD-10 coding, and billing practices, with attention to policy and personnel management. Travel between locations is expected.

Qualifications

• Bachelor's degree is preferred.
• 3–5 years medical office management experience; GI or internal medicine preferred.

Responsibilities

• Manage daily operations, efficiency, and productivity of the office.
• Provide daily oversight and guidance to employees.
• Write monthly schedules for the Physicians and Mid-Levels.
• Direct monthly meetings with Physicians to discuss office operations.
• Conduct monthly meetings with staff on office policy and procedure changes.
• Attend monthly meetings with Practice Managers within the organization.
• Meet with referring Physicians to increase business.
• Assist patients with office, facility, and Anesthesia billing issues.
• Resolving patient issues in-person or over the phone.
• Work closely with Endoscopy Centers: efficiency reporting and staffing needs.
• Prepare monthly reports for office and facility utilization to maximize efficiency and productivity.
• Maintain Physician numbers to meet HITECH and AGA requirements.
• Review résumés and interview applicants for staffing needs.
• Retain employee files to document data, references, compensation, benefits, payroll, attendance, performance reviews, termination date/reason.
• Support staff when staffing shortage: phones, chart prep, scheduling, and rooming patients.
• Credentialing for all provider hospitals and surgery centers.
• Ensure correct billing for outpatient and inpatient charges for providers.
• Ensure provider licenses are renewed in a timely manner and current at all times.
• Travel between locations as needed.
• Perform other duties as assigned

Skills

Medical office management

CPT ICD-10 coding

Medical terminology

Insurance practices

Staff training

Scheduling

Communication

Education

Bachelor's degree

Job description

GI Alliance is seeking an experienced Office Manager.

Duties of this position include, but are not limited to, the following:

Position purpose

Responsible for personnel management and oversight of clinic operations. Responsible for the enforcement of clinic policies and procedures. Responsible for managing the daily operations of the office.

Responsibilities/Duties/Functions/Tasks

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage daily operations, efficiency, and productivity of the office.


• Providing daily oversight and guidance to employees.


• Write monthly schedules for the Physicians and Mid-Levels.


• Direct monthly meetings with Physicians to discuss office operations.


• Conduct monthly meetings with staff on office policy and procedure changes.


• Attend monthly meetings with Practice Managers within the organization.


• Maintain a good working relationship with satellite offices management team and managers attend monthly meetings.


• Meet with referring Physicians to increase business.


• Assist patients with office, facility, and Anesthesia billing issues


• Resolving patient issues in-person or over the phone.


• Work closely with Endoscopy Centers: efficiency reporting and staffing needs.


• Prepare monthly reports for office and facility utilization to maximize efficiency and productivity.


• Maintain Physician numbers to meet HITECH and AGA requirements.


• Review résumés and interview applicants for staffing needs.


• Retain employee files to document (i.e. personal data, reference checks, compensation, benefits, payroll information, attendance, performance reviews or evaluations, and termination date and reason).


• Support staff when staffing shortage: answer phones, chart prep, scheduling, and rooming patients.


• Credentialing for all provider associated hospitals and surgery centers.


• Ensure correct billing for outpatient and inpatient charges for providers.


• Ensure provider licenses are renewed in a timely manner and current at all times.


• Travel between locations as needed


• Perform other duties as assigned

Qualifications

Bachelors Degree is preferred.

Minimum of threefive years medical office management. Experience in internal medicine or GI is preferred.

Performance Requirements

• Knowledge of clinic policies and procedures.


• Knowledge of medical terminology and insurance practices.


• Knowledge of computer programs and applications.


• Knowledge of CPT and ICD-10 coding.


• Knowledge of managed care, Medicare, and Medicaid guidelines.


• Skill in effective personnel management including training staff and delegating duties.


• Skill in written and verbal communication.


• Ability to work effectively as a team member with physicians and other staff.


• Ability to flexibly respond to changing demands.


• Ability to plan, organize, prioritize and direct the work of others.


• Ability to sort and file materials correctly by alphabetic or numeric systems.


• Ability to establish and maintain effective working relationships with patients, employees, and the public.


• Prior experience interviewing candidates and determining staffing needs.


• Experience credentialing physicians and mid-level providers


• Experience managing patient issues

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

EEO/AA-M/F/disabled/protected veteran