Lead Navigator

Community Bridges; Tucson (AZ); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Generous PTO

Medical, dental, vision

401(k) with employer match

Tuition reimbursement

Wellness programs

Competitive pay

Job summary

Community Bridges is seeking a Lead Navigator to support homeless individuals through outreach, engagement, and case management. The role requires recovery from substance use or mental health challenges and 90+ days of Navigator/Peer experience, plus driving and certification prerequisites.

The Lead Navigator will coordinate RBHA and community-based services, mentor Navigator II staff, and provide wrap-around supports for high-acuity clients in our Arizona programs.

Qualifications

• High school diploma or GED required. Associate's degree or higher in a field related to behavioral health preferred.
• 1–3 years of full‑time health‑care experience with exposure to behavioral and medical crisis situations (preferred).
• Minimum of six months of recovery from substance use and/or mental health disorders required.
• Current Arizona driver’s license and a clear 39‑month motor‑vehicle record.
• Certified Behavioral Health Technician (BHT) in accordance with A.A.C. R9‑10‑101.33 and CBI clinical policies.
• Arizona Fingerprint Clearance card (site‑specific).

Responsibilities

• Provide outreach and supportive services to help homeless individuals end homelessness.
• Coordinate and monitor RBHA and other community-based services.
• Facilitate service delivery and mentor Navigator II staff.
• Lead outreach, engagement, case management and wrap-around support for high-acuity clients.

Skills

High School Diploma

BH-related degree

Healthcare experience

SUD/MH recovery

Driver's license

BHT certification

Fingerprint clearance

Education

Associate's degree or higher in behavioral health

Job description

About Community Bridges, Inc. (CBI)

CBI is an integrated behavioral health care agency offering residential, outpatient, inpatient, patient‑centered medical homes, medication‑assisted treatment, and crisis services across Arizona. The agency serves individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Lead Navigator – Job Summary

A Lead Navigator is a person in recovery (≥1 year of abstinence) who has at least 90 days of experience as a Navigator or Peer Support Specialist. The Lead Navigator works with homeless individuals, providing outreach and supportive services to help them end their homelessness. The role coordinates and monitors RBHA and non‑RBHA community‑based services, facilitates service delivery, and mentors Navigator II staff. Core responsibilities include outreach, engagement, case management, and wrap‑around supportive services for high‑acuity, highly vulnerable individuals.

Skills & Qualifications

• High school diploma or GED required. Associate's degree or higher in a field related to behavioral health preferred.
• 1–3 years of full‑time health‑care experience with exposure to behavioral and medical crisis situations (preferred).
• Minimum of six months of recovery from substance use and/or mental health disorders required.
• Current Arizona driver’s license and a clear 39‑month motor‑vehicle record.
• Certified Behavioral Health Technician (BHT) in accordance with A.A.C. R9‑10‑101.33 and CBI clinical policies.
• Arizona Fingerprint Clearance card (site‑specific).

Benefits

• Generous PTO accrual (5 weeks)
• Medical, dental, vision, disability, life, supplemental plans
• Hospital indemnity / critical illness coverage
• Pet insurance, dependent‑care and health‑care savings plans
• 401(k) with employer match – 100% vested upon enrollment
• Wellness programs, tuition reimbursement, scholarship programs, and incentives
• Competitive pay rates

Culture & Career Growth

CBI values professional development and offers ongoing training and support. Employees experience a safe, upbeat work environment with strong leadership and opportunities for career advancement.

Facilities

CBI operates 26 state‑of‑the‑art locations, providing integrated care and a “no wrong door” treatment approach that enhances quality of life for patients.

Mission Statement

CBI treats patients from all walks of life and believes in maintaining the dignity of human life. Recovery is possible.