Lead Navigator

Community Bridges, Inc.; Phoenix (AZ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

5 weeks PTO

Hospital indemnity/ Critical Illness

Pet Insurance

Dependent Care Savings

401K with employer match

Wellness programs

Tuition Reimbursement

Job summary

Community Bridges, Inc. seeks a Lead Navigator to coordinate outreach and wrap-around services for individuals experiencing homelessness, linking them to RBHA and other community supports.

The Lead Navigator mentors staff, manages coordinated entry, housing referrals, and discharge planning as part of a multidisciplinary team at CBI’s integrated behavioral health system. Requirements include recovery experience, 1–3 years in health care, a valid AZ driver's license, and a fingerprint clearance

Qualifications

• Highschool diploma or GED required; associate degree in behavioral health preferred.
• 1–3 years of healthcare-related work experience preferred.
• Arizona Driver's License current and clean Motor Vehicle Record.
• Fingerprint clearance card required; BHT certification per policy.

Responsibilities

• Coordinate outreach and wrap-around services for individuals experiencing homelessness.
• Serve as a nexus coordinating care with RBHA and community-based services.
• Mentor Navigator II, support onboarding and program requirements.
• Conduct outreach, engagement, case management, discharge planning.

Skills

1-3 years healthcare experience

Driver's license

Fingerprint clearance

Behavioral health knowledge

Education

Highschool diploma or GED

Associate degree or higher in behavioral health

Job description

Posted Tuesday, July 28, 2026 at 7:00 AM

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Lead Navigator

Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, physical health, medication-assisted treatment, and crisis services to individuals experiencing, substance use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of both behavioral health and mental health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

Job Summary

ALeadNavigator is an individual who is in recovery from AOD use and/or GMH for an appropriateperiod(greater than or equal to 1 year) and has at least90 daysexperienceas a Navigator or Peer Support Specialist. TheLeadNavigator’s primary role is working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness.TheLeadNavigator serves as the bridge for the patient, in coordinating and monitoring RBHA and Non-RBHA community-based services and facilitates delivery of these services by supporting the individual. TheLeadNavigatorseeks out individuals with the highest acuity and greatest vulnerabilities, andwill be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive servicesto the individual.The Lead Navigator is a mentor to the Navigator II to help them onboard, understand the program, and fulfill program requirements. The Lead Navigator has mastered the following processes: coordinated entry, housing referral, leasing up, wrap around services, and discharge. TheLeadNavigator works as part of a multi-disciplinary teamincluding specialty positions through the CBI continuum, such as, Patient Care Techs, Registered Nurses, Counselors, and Clinical Leads.TheLeadNavigator serves as a nexus, coordinating care with community providers and stakeholders.

Skills/Requirements

• Highschool diploma or GED is required. Associate degree (or higher) in a field related tobehavioralhealth is preferred but not required of this position.


• 1-3 yearsof full-time Health Care related work experience where his or her prior experience wouldprovide adequate exposure to both behavioral and medical crisis situations ispreferredbut not required.


• Or equivalent combination of education and experience.


• Current AZ Driver's License


• Clear 39-month Motor Vehicle Record


• Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures


• Arizona Fingerprint Clearance card, site specific

CBI Offers and excellent benefits package!

• Generous PTO accrual (5 weeks!),


• Hospital indemnity/ Critical Illness,


• Pet Insurance,


• Dependent Care Savings, Health Care Savings,


• 401K with employer match - 100% vested upon enrollment,


• Wellness programs,


• Tuition Reimbursement and Scholarship Programs, incentives, and more!


• Very Competitive pay rates

CBI is growing and expanding our services!

• We are experiencing tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field.


• *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! *

CBI Values your Career and have lots of growth opportunities!

Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

About our Culture, commitment to employees!

• We are looking for driven and compassionate individual’s that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.


• We know life happens, that’s why we all start with a 5-week PTO plan as well as a wide range of unique benefits!

Our Facilities

Our locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

CBI Offers an excellent benefits package!

• Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more!


• For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!