Lead Medical Technician

Veterans Affairs, Veterans Health Administration; Miami (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading healthcare system in Miami seeks a Lead Medical Technician (Phlebotomist) to oversee specimen collection and laboratory operations. The role involves training staff, ensuring quality assurance, and improving patient care. Candidates should have experience in laboratory support and phlebotomy, with strong competencies in customer service and technical skills.

Qualifications

• Experience in laboratory support work and performing tests.
• Preferred experience in lead phlebotomy roles.

Responsibilities

• Ensure proper specimen collection and oversee technical operations.
• Train and evaluate phlebotomy staff at the outpatient clinic.
• Maintain accurate and timely test results.

Skills

Attention to Detail

Customer Service

Infection Control

Technical Competence

Emergency Care

Job description

Summary

The Lead Medical Technician (Phlebotomist) is responsible for supporting the Miami Healthcare System - Pathology & Laboratory Medicine Services (P&LMS) - and the Broward Community Based Outpatient Clinics (CBOC) by collecting blood specimens and body fluids for laboratory analysis for patients at the Miami VA Healthcare System.

Qualifications

Applicants must meet all requirements by 05/21/2025. Current Federal employees must meet time-in-grade requirements, with SF-50 documentation demonstrating this. The position requires experience in laboratory support work, including performing tests and preparing reports, or related biological laboratory work. Preferred experience includes prior lead phlebotomy roles.

Specialized experience for GS-06 includes performing specimen handling, phlebotomy, managing staffing, and supporting laboratory tests. Key competencies include attention to detail, customer service, emergency care, infection control, specimen collection, technical competence, technology application, and more. Volunteer experience is also credited.

The physical requirements involve minimal exertion, such as standing, bending, lifting, and walking, including performing phlebotomy techniques.

Duties

• Ensure proper specimen collection, receipt, patient prep, and education.
• Oversee technical operations, training, quality assurance, and personnel competency.
• Maintain accurate and timely test results by overseeing specimen handling.
• Train and evaluate phlebotomy staff at the outpatient clinic.
• Provide leadership, advice, and instruction on technical and administrative matters.
• Plan work, set priorities, and assign tasks based on capability and workload.
• Keep track of priorities and inform staff and management accordingly.
• Assist in developing performance standards and evaluate staff performance.
• Recommend promotions, reassignments, and recognitions.
• Train staff on phlebotomy, specimen processing, and systems.
• Participate in resource planning and management.
• Develop procedures, performance measures, and troubleshooting protocols.
• Evaluate and improve methods for better patient care and team efficiency.
• Organize outpatient laboratory workflow and revise plans as needed.
• Perform selected tests, troubleshoot issues, and maintain equipment.

Work schedule: Monday-Friday, 7:00am - 3:30pm. Virtual work is not available. No relocation or recruitment incentives authorized.