Lead Medical Support Assistant: Front Desk & Scheduling

US Military Treatment Facilities under DHA; Augusta (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

The Lead Medical Support Assistant position is located at Eisenhower Army Medical Center, Fort Gordon, Georgia, supporting the Centralized Call Center. You will perform front-desk procedures, schedule patient appointments, maintain patient medical records, and refer patients to other clinics while providing information to patients and staff.

A qualified typist (40 wpm) is required. Strong organizational skills, customer service, and attention to accuracy are essential.

Qualifications

• Specialized experience: front desk procedures, scheduling patient appointments, maintaining patient medical records.
• Referring patients to other clinics.
• Providing information to patients and staff.

Responsibilities

• Lead Medical Support Assistant supporting the Centralized Call Center.
• Handle front desk operations and patient scheduling.
• Maintain medical records and coordinate referrals.

Skills

Front desk procedures

Scheduling

Medical records management

Patient information

Job description

The Lead Medical Support Assistant position is located at Eisenhower Army Medical Center, Fort Gordon, Georgia, supporting the Centralized Call Center. You will perform front-desk procedures, schedule patient appointments, maintain patient medical records, and refer patients to other clinics while providing information to patients and staff.

A qualified typist (40 wpm) is required. Strong organizational skills, customer service, and attention to accuracy are essential.