Lead Medical Support Assistant – Clinical Coordination

US-Department-of-Veterans-Affair; New Orleans (LA); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

The Lead Medical Support Assistant position within the Medical Administration Service of the Southeast Louisiana Veterans Health Care System in New Orleans requires leading clinical support and coordinating access to care across multiple clinics and specialties.

Role emphasizes staff supervision, workload management, and ensuring timely scheduling while collaborating with interdisciplinary care teams to deliver high-quality patient services.

Qualifications

• Advanced knowledge of medical terminology and clinical flow processes across clinics and specialties.
• Ability to coordinate with interdisciplinary care teams to ensure timely access to care.
• Ability to use advanced patient systems to support multiple clinics and follow up on care.

Responsabilités

• Lead Medical Support Assistant duties including staff coordination and workload management.
• Coordinate appointment availability and scheduling across clinics.
• Provide guidance and training to staff and ensure policy adherence.
• Act as liaison between MSA staff, patients, and interdisciplinary teams to resolve issues.

Connaissances

Medical terminology

Interdisciplinary coordination

Communication

Systems navigation

Staff development

Prioritization and delegation

Workflow management

Formation

High school diploma / GED

Outils

Advanced patient systems

Description du poste

The Lead Medical Support Assistant position within the Medical Administration Service of the Southeast Louisiana Veterans Health Care System in New Orleans requires leading clinical support and coordinating access to care across multiple clinics and specialties.

Role emphasizes staff supervision, workload management, and ensuring timely scheduling while collaborating with interdisciplinary care teams to deliver high-quality patient services.