Lead Medical Receptionist: Front Office Leader

Alpine Physician Partners Colorado; Denver (CO); Híbrido; USD 24.000 - 32.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, dental, and vision insurance

401(k)

Paid time off (PTO)

Employee Assistance Program (EAP)

Resumo da vaga

Alpine Physician Partners Colorado is seeking a Lead Medical Receptionist to guide the front office team and deliver exceptional patient experiences in a fast-paced healthcare setting. The role focuses on mentoring staff, maintaining accurate patient records, and ensuring smooth daily operations across scheduling, registration, and billing tasks.

The ideal candidate has 2–3 years of medical front desk experience, proficiency with EMR systems (Allscripts preferred), and strong leadership and

Qualificações

• Minimum 2-3 years of medical receptionist/front office experience.
• Experience leading or training staff is preferred.
• Experience in a physician practice or ambulatory setting is strongly preferred.

Responsabilidades

• Serve as the lead resource for front desk operations, providing guidance and training to Medical Receptionists.
• Assist with onboarding new team members and ensure adherence to workflows and policies.
• Promote a positive, collaborative work environment and resolve patient and staff concerns professionally.
• Oversee appointment scheduling, patient registration, insurance verification, copay collections, and check-in/check-out processes.
• Maintain accurate patient records in the EMR and reconcile daily transactions.
• Answer calls professionally and triage inquiries while coordinating with providers and staff.
• Support office operations with reports, data entry, and special projects.

Conhecimentos

Leadership

Customer service

Communication

Team mentoring

Formação

High School Diploma

Ferramentas

Allscripts EMR

Microsoft Office

Descrição da vaga

Alpine Physician Partners Colorado is seeking a Lead Medical Receptionist to guide the front office team and deliver exceptional patient experiences in a fast-paced healthcare setting. The role focuses on mentoring staff, maintaining accurate patient records, and ensuring smooth daily operations across scheduling, registration, and billing tasks.

The ideal candidate has 2–3 years of medical front desk experience, proficiency with EMR systems (Allscripts preferred), and strong leadership and