Lead Medical Billing & Claims Supervisor

Sisters of Mercy Urgent Care DBA Mercy Urgent Care; Asheville (NC); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

403(b) with employer matching

Employee Assistance Program (EAP)

Paid holidays and time off

Training and growth opportunities

Job summary

Mercy Urgent Care in Asheville, NC is hiring a Lead Medical Insurance Biller to manage claims submissions, verify insurance, and oversee the billing team. This in-person role requires leadership in training, mentoring, and driving process improvements within our Mercy Way culture.

The position emphasizes accurate coding (ICD-10/CPT), timely reimbursement, and strong collaboration with patients, providers, and payers. Join a mission-driven team dedicated to community health.

Qualifications

• High school diploma or equivalent required.
• 3–5 years of medical billing or insurance claims processing experience.

Responsibilities

• Submit medical claims to various payers (private, government, corporate).
• Verify patient insurance coverage and eligibility; manage accounts and collections.
• Follow up on denied/unpaid claims and file appeals with documentation.
• Communicate with patients and providers to resolve billing or coding discrepancies.
• Maintain accurate billing records in the EMR/EHR and stay current on ICD-10/CPT and HIPAA.

Skills

Claims management

Payer relations

Communication

Organizational skills

Leadership/mentoring

Education

High school diploma

Tools

Medical billing software

EHR systems

Job description

Mercy Urgent Care in Asheville, NC is hiring a Lead Medical Insurance Biller to manage claims submissions, verify insurance, and oversee the billing team. This in-person role requires leadership in training, mentoring, and driving process improvements within our Mercy Way culture.

The position emphasizes accurate coding (ICD-10/CPT), timely reimbursement, and strong collaboration with patients, providers, and payers. Join a mission-driven team dedicated to community health.