Lead Medical Assistant | Patient Care & Team Leadership

OneOncology, LLC; Merriweather (MD); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Employee assistance program

Job summary

Chesapeake Urology is seeking a Medical Assistant Lead to supervise clinical and administrative tasks under the administrator's direction, coordinating staff and providers to ensure quality patient care.

The role entails scheduling, timekeeping, inventory, and compliance with HIPAA and CLIA while supporting a fast-paced urology practice. Prior MA experience and strong communication are essential.

Qualifications

• Minimum High School Diploma or GED required.
• Completion of a Medical Assistant program or one year of Medical Assistant experience in a medical clinic is required.
• Urology experience is a plus.
• Proficiency in triaging patients, phlebotomy, administering injections, obtaining vitals, and processing specimens.
• Proficient knowledge of medical terminology, ICD, and CPT Codes.
• Strong communication skills, both verbal & written.
• Proficient computer software and database skills.
• Comfortable speaking on the phone and working in a fast-paced environment.
• Very comfortable asking probing questions to patients.
• Maintain HIPAA compliance.

Responsibilities

• Oversee medical assistants in their duties and ensure that competencies and proficiencies are completed.
• Prepare employee schedules, approve time sheets, and request time off.
• Run stent report monthly and determine if stent was removed, exchanged, or pending follow-up.
• Maintain and manage all medical equipment.
• Order office and medical supplies through IOS inventory.
• Exercise problem-solving and conflict-resolution skills when handling patients.
• Communicate with drug representatives.
• Manage CPR renewal.
• Oversee CLIA and CLIA inspections.
• Prepare monthly calendar for rendering provider.
• Provide assignments for medical assistants and ensure it is being completed.
• Complete monthly back-office inspection and document code box and oxygen tanks are in working order.
• Assist team and lead members when needed.
• Create various workflows, policies, and procedures to enhance staff.
• Provide excellent customer/patient services and ensure staff is as well.
• Provide in-services and training to staff.
• Provide monthly meetings with staff to address issues and concerns.
• Oversee all medical assistants' and providers' PAQ, tasks, schedules, and portal messages.
• Attend meetings as requested.

Skills

Customer service

Attention to detail

Communication skills

Computer skills

Problem-solving

Education

High School Diploma or GED

Medical Assistant program

Tools

IOS inventory

Job description

Chesapeake Urology is seeking a Medical Assistant Lead to supervise clinical and administrative tasks under the administrator's direction, coordinating staff and providers to ensure quality patient care.

The role entails scheduling, timekeeping, inventory, and compliance with HIPAA and CLIA while supporting a fast-paced urology practice. Prior MA experience and strong communication are essential.