Lead Medical Assistant

Chesapeake Urology; Baltimore (MD); In loco; USD 28.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Employee assistance program

Paid time off

Descrizione del lavoro

Chesapeake Urology is seeking a Medical Assistant Lead to supervise medical assistants and support the clinical team under the administrator’s direction. You’ll help manage schedules, equipment, supplies, and patient interactions while ensuring compliance with HIPAA and CLIA standards.

You will train staff, prepare calendars, and coordinate with providers to maintain smooth daily operations in a fast-paced urology practice.

Competenze

• Minimum High School Diploma or GED required.
• Completion of a Medical Assistant program or 1 year MA experience; Urology experience is a plus (All Regions except Arizona).
• Graduated from an accredited Medical Assistant program required; MA Certification preferred (Arizona only).
• Proficiency in triaging patients, phlebotomy, injections, vitals, and processing specimens.

Mansioni

• Oversee medical assistants in duties and ensure competencies and proficiencies.
• Prepare employee schedules, approve time sheets, and request time off.
• Run stent report monthly and determine status of stent.
• Maintain and manage all medical equipment.
• Order office and medical supplies through IOS inventory.
• Provide patient service and support staff with problem-solving and conflict resolution.
• Communicate with drug representatives.
• Manage CPR renewal and CLIA inspections.
• Prepare monthly calendar for rendering provider.
• Provide assignments for medical assistants and ensure completion.
• Complete monthly back-office inspections and document safety equipment status.
• Assist team and lead members as needed.
• Create workflows, policies, and procedures to enhance staff efficiency.
• Provide excellent customer/patient services and ensure staff quality.
• Provide in-services and training to staff.
• Lead monthly staff meetings addressing issues and concerns.
• Oversee PAQ, tasks, schedules, and portal messages for medical staff.
• Attend requested meetings and maintain HIPAA privacy and security requirements.

Conoscenze

Excellent customer service

Attention to detail

Triaging patients

Phlebotomy

Injections administration

Obtaining vitals

Processing specimens

Medical terminology, ICD and CPT codes

Strong communication

Proficient computer software

HIPAA compliance

Admin and scheduling tools (IOS)

Formazione

High School Diploma or GED

Medical Assistant program completion or 1 year MA clinic experience

Graduated from an accredited Medical Assistant program

Medical Assistant Certification (preferred)

Strumenti

IOS inventory

Office software suites

Descrizione del lavoro

Why Join Us?

At Chesapeake Urology, we believe our people are the foundation of our success. When you join our team, you become part of an organization committed to exceptional patient care, clinical excellence, innovation, and continuous growth. We foster a collaborative and supportive culture where employees are valued, empowered, and encouraged to make a meaningful impact every day. Whether you’re just starting your career or looking to take the next step professionally, you’ll find opportunities to learn, grow, and thrive while helping improve the lives of the patients and communities we serve.

We offer competitive compensation and a healthy work-life balance, allowing you to enjoy your evenings and weekends. Employees also enjoy an outstanding benefits package, including health, dental, and vision insurance, tuition reimbursement, employee assistance programs, corporate discounts, paid time off, and much more. At Chesapeake Urology, you’ll find more than a job, you’ll find a rewarding career with purpose.

Job Description:

The Medical Assistant Lead will perform clinical and administrative duties under the administrator’s direction and support the team, other leads, and providers.

Responsibilities

• Oversee medical assistants in their duties and ensure that competencies and proficiencies are completed.

• Prepare employee schedules, approve time sheets, and request time off.

• Run stent report monthly and determine if stent was removed, exchanged, or pending follow-up.

• Maintain and manage all medical equipment.

• Order office and medical supplies through IOS inventory.

• Exercise problem-solving and conflict-resolution skills when handling patients.

• Communication with drug representatives.

• Manage CPR renewal.

• Oversee CLIA and CLIA inspections.

• Prepare monthly calendar for rendering provider.

• Provide assignments (side work) for medical assistants and ensure it is being completed.

• Complete monthly back-office inspection and document code box and oxygen tanks are in working order.

• Assist team and lead members when needed.

• Create various workflows, policies, and procedures to enhance staff.

• Provide excellent customer/patient services and ensure staff is as well.

• Provide in-services and training to staff.

• Provide monthly meetings with staff to address issues and concerns.

• Oversee all medical assistants’ and providers’ PAQ, tasks, schedules, and portal messages.

• Attend meetings as requested.

• Exercise problem-solving and conflict-resolution skills when handling patients.

• Maintain strict patient confidentiality and privacy following office policies and procedures and HIPAA privacy and security requirements, and exercise utmost discretion in patient and staff interactions.

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications

• Minimum High School Diploma or GEDrequired.

• Completion of a Medical Assistant program or one year of Medical Assistant experience in a medical clinic isrequired. Urology experience is a plus. (ALL REGIONS EXCEPT ARIZONA).

• Graduated from an accredited Medical Assistant programrequiredand will be verified prior to employment; Medical Assistant Certification preferred. (ARIZONA ONLY).

• Proficiencyin triaging patients, phlebotomy, administering injections, obtaining vitals, and processing specimens.

Key Competencies

• Excellent customer service skills.

• Attention to detail and willingness to learn.

• Proficiencyin triaging patients, phlebotomy, administering injections, obtaining vitals, and processing specimens.

• Proficient knowledge of medical terminology,ICD, and CPT Codes.

• Strong communicationskills, both verbal& written.

• Proficient computer software and database skills.

• Comfortable speaking on the phone and working in a fast-paced environment.

• Very comfortableasking probing questions to patients.

• Mustdemonstratea caring, compassionate, and patient attitude.

• Maintain HIPAA compliance.

• Multitasking and proactive problem-solving.

• A high levelof professionalism.

Job Type: Full-Time

Pay Range: $20.00 - $22.00 per hour

Actual compensation offered to candidates is based on work experience, education, skill level,and geographic location. Compensation may vary depending on the state or region in which theposition islocated,in accordance withapplicable laws.

This position has no close date. Applications will be accepted until an offer has been extended
and accepted.

Equal Opportunity Employer: Our Practice is an equal opportunity employer. We do not
discriminatebased onrace, color, religion, age, sex, national origin, disability, veteran
status, or sexual orientation.

The successful candidate(s) for any UUG position will be subject to a pre-employment
background check.