Lead Medical Assistant

CHES Chesapeake Urology Associates; Hanover (MD); On-site; USD 30,000 - 34,000; Full time

Job summary

Chesapeake Urology in Maryland is seeking a Medical Assistant Lead to perform clinical and administrative duties under the administrator's direction and support the team, other leads, and providers.

The role oversees medical assistants, manages schedules, safety, and operations, ensures HIPAA compliance, and maintains equipment and inventory while delivering excellent patient service.

Full-time position offering hourly pay between $22 and $25, with benefits and opportunities for growth.

Qualifications

• Completion of a Medical Assistant program or one year of Medical Assistant experience in a medical clinic is required.
• Proficiency in triaging patients, phlebotomy, administering injections, obtaining vitals, and processing specimens.

Responsibilities

• Oversee medical assistants in their duties and ensure competencies are completed.
• Prepare employee schedules, approve time sheets, and request time off.
• Maintain and manage all medical equipment.
• Provide in-services and training to staff.

Skills

Medical Assistant program

Patient triage

Vital signs

Education

High School Diploma or GED

Medical Assistant program

Job description

Why Join Us?

At Chesapeake Urology, we believe our people are the foundation of our success. When you join our team, you become part of an organization committed to exceptional patient care, clinical excellence, innovation, and continuous growth. We foster a collaborative and supportive culture where employees are valued, empowered, and encouraged to make a meaningful impact every day. Whether you're just starting your career or looking to take the next step professionally, you'll find opportunities to learn, grow, and thrive while helping improve the lives of the patients and communities we serve. We offer competitive compensation and a healthy work-life balance, allowing you to enjoy your evenings and weekends. Employees also enjoy an outstanding benefits package, including health, dental, and vision insurance, tuition reimbursement, employee assistance programs, corporate discounts, paid time off, and much more. At Chesapeake Urology, you'll find more than a job, you'll find a rewarding career with purpose.

Job Description

The Medical Assistant Lead will perform clinical and administrative duties under the administrator's direction and support the team, other leads, and providers.

• Oversee medical assistants in their duties and ensure that competencies and proficiencies are completed.
• Prepare employee schedules, approve time sheets, and request time off.
• Run stent report monthly and determine if stent was removed, exchanged, or pending follow-up.
• Maintain and manage all medical equipment.
• Order office and medical supplies through IOS inventory.
• Exercise problem-solving and conflict-resolution skills when handling patients.
• Communication with drug representatives.
• Manage CPR renewal.
• Oversee CLIA and CLIA inspections.
• Prepare monthly calendar for rendering provider.
• Provide assignments (side work) for medical assistants and ensure it is being completed.
• Complete monthly back-office inspection and document code box and oxygen tanks are in working order.
• Assist team and lead members when needed.
• Create various workflows, policies, and procedures to enhance staff.
• Provide excellent customer/patient services and ensure staff is as well.
• Provide in-services and training to staff.
• Provide monthly meetings with staff to address issues and concerns.
• Oversee all medical assistants' and providers' PAQ, tasks, schedules, and portal messages.
• Attend meetings as requested.
• Exercise problem-solving and conflict-resolution skills when handling patients.
• Maintain strict patient confidentiality and privacy following office policies and procedures and HIPAA privacy and security requirements, and exercise utmost discretion in patient and staff interactions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications

• Minimum High School Diploma or GED required.
• Completion of a Medical Assistant program or one year of Medical Assistant experience in a medical clinic is required.
• Urology experience is a plus.
• Proficiency in triaging patients, phlebotomy, administering injections, obtaining vitals, and processing specimens.

Key Competencies

• Excellent customer service skills.
• Attention to detail and willingness to learn.
• Proficiency in triaging patients, phlebotomy, administering injections, obtaining vitals, and processing specimens.
• Proficient knowledge of medical terminology, ICD, and CPT Codes.
• Strong communication skills, both verbal & written.
• Proficient computer software and database skills.
• Comfortable speaking on the phone and working in a fast-paced environment.
• Very comfortable asking probing questions to patients.
• Must demonstrate a caring, compassionate, and patient attitude.
• Maintain HIPAA compliance.
• Multitasking and proactive problem-solving.
• A high level of professionalism.

Job Type

Full-Time Pay Range: $22.00 - $25.00 per hour

Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws. This position has no close date. Applications will be accepted until an offer has been extended and accepted.

Equal Opportunity Employer

Our Practice is an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation. The successful candidate(s) for any UUG position will be subject to a pre-employment background check.

Chesapeake Urology is Maryland's largest urology practice, delivering comprehensive, patient-centered care across Maryland and Delaware for over 20 years. Guided by a commitment to innovation, clinical excellence, and compassion, our team is dedicated to improving the lives of those we serve. Join us and discover a rewarding career where you can grow professionally, make a lasting impact, and help shape the future of urologic care.