Lead Medical Assistant

OneOncology; Rossville (MD); On-site; USD 57,308,000 - 63,039,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Paid time off

Employee assistance programs

Job summary

Chesapeake Urology is seeking a Medical Assistant Lead to oversee medical assistants, support providers, and ensure high-quality patient care in a fast-paced urology clinic in Maryland. The role blends clinical leadership with administrative duties, including scheduling, staff development, and HIPAA compliance.

The ideal candidate will have a Medical Assistant program credential, strong customer service and communication skills, proficiency with clinical workflows and healthcare software, and a

Qualifications

• Minimum High School Diploma or GED required.
• Graduation from an accredited Medical Assistant program is required; MA certification preferred in some regions.
• Urology experience is a plus (ALL REGIONS EXCEPT ARIZONA).
• Arizona: MA certification preferred.

Responsibilities

• Oversee medical assistants in their duties and ensure competencies and proficiencies are completed.
• Prepare employee schedules, approve time sheets, and request time off.
• Maintain strict patient confidentiality and HIPAA compliance.
• Provide in-services and training to staff and attend meetings.
• Manage provider calendars and assist with administrative workflows.

Skills

Customer service

Communication skills

HIPAA knowledge

Multitasking

Detail oriented

Education

High School Diploma or GED

Medical Assistant program graduate

Job description

Why Join Us?At Chesapeake Urology, we believe our people are the foundation of our success. When you join our team, you become part of an organization committed to exceptional patient care, clinical excellence, innovation, and continuous growth. We foster a collaborative and supportive culture where employees are valued, empowered, and encouraged to make a meaningful impact every day. Whether you're just starting your career or looking to take the next step professionally, you'll find opportunities to learn, grow, and thrive while helping improve the lives of the patients and communities we serve.We offer competitive compensation and a healthy work-life balance, allowing you to enjoy your evenings and weekends. Employees also enjoy an outstanding benefits package, including health, dental, and vision insurance, tuition reimbursement, employee assistance programs, corporate discounts, paid time off, and much more. At Chesapeake Urology, you'll find more than a job, you'll find a rewarding career with purpose.Job Description:The Medical Assistant Lead will perform clinical and administrative duties under the administrator's direction and support the team, other leads, and providers.ResponsibilitiesOversee medical assistants in their duties and ensure that competencies and proficiencies are completed.Prepare employee schedules, approve time sheets, and request time off.Run stent report monthly and determine if stent was removed, exchanged, or pending follow-up.Maintain and manage all medical equipment.Order office and medical supplies through IOS inventory.Exercise problem-solving and conflict-resolution skills when handling patients.Communication with drug representatives.Manage CPR renewal.Oversee CLIA and CLIA inspections.Prepare monthly calendar for rendering provider.Provide assignments (side work) for medical assistants and ensure it is being completed.Complete monthly back-office inspection and document code box and oxygen tanks are in working order.Assist team and lead members when needed.Create various workflows, policies, and procedures to enhance staff.Provide excellent customer/patient services and ensure staff is as well.Provide in-services and training to staff.Provide monthly meetings with staff to address issues and concerns.Oversee all medical assistants' and providers' PAQ, tasks, schedules, and portal messages.Attend meetings as requested.Exercise problem-solving and conflict-resolution skills when handling patients.Maintain strict patient confidentiality and privacy following office policies and procedures and HIPAA privacy and security requirements, and exercise utmost discretion in patient and staff interactions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.QualificationsMinimum High School Diploma or GED required.Completion of a Medical Assistant program or one year of Medical Assistant experience in a medical clinic is required. Urology experience is a plus. (ALL REGIONS EXCEPT ARIZONA).Graduated from an accredited Medical Assistant program required and will be verified prior to employment; Medical Assistant Certification preferred. (ARIZONA ONLY).Proficiency in triaging patients, phlebotomy, administering injections, obtaining vitals, and processing specimens.Key CompetenciesExcellent customer service skills.Attention to detail and willingness to learn.Proficiency in triaging patients, phlebotomy, administering injections, obtaining vitals, and processing specimens.Proficient knowledge of medical terminology, ICD, and CPT Codes.Strong communication skills, both verbal & written.Proficient computer software and database skills.Comfortable speaking on the phone and working in a fast-paced environment.Very comfortable asking probing questions to patients.Must demonstrate a caring, compassionate, and patient attitude.Maintain HIPAA compliance.Multitasking and proactive problem-solving.A high level of professionalism.Job Type: Full-TimePay Range: $20.00 - $22.00 per hourActual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws.This position has no close date. Applications will be accepted until an offer has been extendedand accepted.Equal Opportunity Employer: Our Practice is an equal opportunity employer. We do notdiscriminate based on race, color, religion, age, sex, national origin, disability, veteranstatus, or sexual orientation.The successful candidate(s) for any UUG position will be subject to a pre-employmentbackground check.