Lead Medical Assistant: Clinical Ops & Mentoring

Cabarrus-Rowan-Community-Health-Center; Spencer (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Cabarrus-Rowan Community Health Center seeks a Lead Certified Medical Assistant to oversee clinical workflows, support physicians, and ensure accurate EMR documentation. The Lead MA will guide clinical staff, manage vaccine inventories, and ensure quality patient care processes across assigned clinics.

The role requires strong EHR skills, vaccination protocol training, and the ability to precept new employees, with a focus on patient-centered care and team coordination in a fast-paced

Qualifications

• High School diploma or GED and completion of an accredited Medical Assistant program.
• Medical Assistant Certification, CPR and BLS required; other certifications such as Phlebotomy or EKG are a plus.
• Preferred bilingual abilities to support diverse patient population.

Responsibilities

• Fulfill patient care responsibilities for all populations, ensuring timely patient flow and accurate vital signs collection.
• Maintain accurate documentation in the EMR per clinic procedures.
• Assist with telephone follow-up and patient education under provider direction.
• Precept and train new employees; ensure equipment and supplies are ready and safe for use.
• Support infection control and vaccination inventory; assist with clinic maintenance and daily tasks as assigned.

Skills

EHR knowledge

Vaccination protocols training

Documentation skills

Precepting new employees

Interpersonal skills

Bilingual (preferred)

Education

High School diploma or GED

Graduated from accredited Medical Assistance Program

Job description

Cabarrus-Rowan Community Health Center seeks a Lead Certified Medical Assistant to oversee clinical workflows, support physicians, and ensure accurate EMR documentation. The Lead MA will guide clinical staff, manage vaccine inventories, and ensure quality patient care processes across assigned clinics.

The role requires strong EHR skills, vaccination protocol training, and the ability to precept new employees, with a focus on patient-centered care and team coordination in a fast-paced