Lead Medical Assistant & Clinical Mentor

Variety Care; Oklahoma City (OK); On-site; USD 60,000 - 75,000; Full time

Job summary

Variety Care in Oklahoma City seeks a Medical Assistant Lead to serve as a clinical expert, mentor staff, and ensure clinic readiness across Family Medicine, Pediatrics, and Behavioral Health. You will rotate between service lines as needed and support onboarding and competency development with clinical leadership.

Upholding HIPAA, quality, and safety standards, you will drive efficiency, patient experience, and coordinated care across multiple clinics in a fast-paced environment.

Qualifications

• High School Diploma or GED.
• Medical Assistant Certification plus one year experience or three or more years of equivalent experience.
• Experience with EPIC.
• Experience across more than one service line and the ability to lead assigned clinical workflows.
• Expert in Medical Assistant Sr core competencies.
• Must complete and pass CPR course within 90 days of employment.
• Ability to travel 25% or more within state between clinics.
• Expert computer skills including data entry and typing.
• Expert knowledge of the instrumentation used in lab point of care testing.
• Ability to maintain confidentiality of information private and in accordance with HIPAA and Variety Care and NorthCare policy.
• Ability to effectively communicate with the patient population.
• Ability to work in a multi-faceted, fast-paced work environment.

Responsibilities

• Serves as a clinical expert and resource, demonstrating advanced proficiency across service lines.
• Performs complex clinical workflows independently and supports clinic readiness and consistency.
• Precepts and mentors Medical Assistants, providing real-time guidance, coaching, and skill reinforcement within scope.
• Is an expert and can easily rotate between multiple service lines (e.g., Family Medicine, Pediatrics, Women's Health, Behavioral Health) as business needs permit.
• Serves as a preceptor for the onboarding and competency development of new MAs in collaboration with clinic leadership and trainers.
• Reinforces adherence to clinical policies, standards, and EMR workflows to promote quality and safety.
• Identifies trends, risks, or workflow gaps and escalates appropriately to leadership.
• Communicates effectively with interdisciplinary teams to support clinic flow and patient experience.
• Adapts to operational needs by floating between clinics as assigned to maintain continuity of care.
• Serves as a stabilizing clinical presence during periods of change, high volume, or staffing gaps.
• Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provides leadership and works with all staff to achieve the goals of the "Quintuple Aim" of healthcare reform—to improve the experience of care, improve health outcomes, and decrease healthcare costs.
• Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable.
• Performs other duties as assigned.

Skills

Leadership

Mentoring

Communication

Clinical workflows

EPIC experience

Education

High School Diploma or GED

Medical Assistant Certification

CPR certification

Tools

EPIC EHR

Job description

Variety Care in Oklahoma City seeks a Medical Assistant Lead to serve as a clinical expert, mentor staff, and ensure clinic readiness across Family Medicine, Pediatrics, and Behavioral Health. You will rotate between service lines as needed and support onboarding and competency development with clinical leadership.

Upholding HIPAA, quality, and safety standards, you will drive efficiency, patient experience, and coordinated care across multiple clinics in a fast-paced environment.