Lead Medical Assistant & Care Team Mentor

Sturdy Memorial Hospital; Plainville (CT); On-site; USD 28,000 - 41,000; Full time

Job summary

Sturdy Memorial Hospital seeks a Lead Medical Assistant to support patient flow and care quality under the Practice Manager.Responsibilities include training staff, onboarding new clinicians, and mentoring the medical assistant team within a collaborative clinical setting.

The role requires at least 3–5 years as a Medical Assistant, strong English communication, leadership, and proficiency with EMR systems and medical terminology. Excellent organizational skills are essential.

Qualifications

• Graduate of a two-year accredited Medical Assistant program preferred.
• Medical Assistant Certificate required or preferred.

Responsibilities

• Room patients, take vitals, and assist with procedures.
• Triage patient calls and review charts/lab results.
• Schedule patients and manage provider messages.
• Mentor and lead clinical staff; provide guidance as needed.
• Review and manage clinical documentation and billing processes.
• Coordinate inventory and supply stock for medical services.

Skills

Leadership

Training

EMR

Medical Terminology

Documentation

Billing

Coding

Education

MA program (2-year)

MA Certification

Tools

None

Job description

Sturdy Memorial Hospital seeks a Lead Medical Assistant to support patient flow and care quality under the Practice Manager.Responsibilities include training staff, onboarding new clinicians, and mentoring the medical assistant team within a collaborative clinical setting.

The role requires at least 3–5 years as a Medical Assistant, strong English communication, leadership, and proficiency with EMR systems and medical terminology. Excellent organizational skills are essential.