Lead Medical Assistant

Premier Health; Buffalo (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

PTO

Paid holidays

Discounts

Job summary

Premier Health Partners, P.C. in Williamsville, NY is seeking a Lead Medical Assistant to support ambulatory care, train staff, and oversee patient care operations.

The role includes rooming patients, taking vitals, assisting providers, coordinating schedules, and maintaining EMR documentation.

Strong organizational skills, EMR familiarity, and excellent customer service are essential; full-time schedule Mon-Fri 7:30am-4:30pm with competitive pay and benefits.

Qualifications

• High school diploma or equivalent is required.
• Experience in a healthcare facility is preferred.
• Familiarity with EMR and medical office software.

Responsibilities

• Act as a Medical Assistant for the department.
• Coordinate and implement training for clinical staff on procedures.
• Oversee daily patient care activities, including rooming, vitals, and assisting providers.
• Communicate staffing and scheduling changes across teams.
• Monitor medical supplies and inventory; place orders as needed.
• Improve patient flow and scheduling efficiency.
• Coordinate department schedules and distribute tasks to staff.
• Provide feedback to Practice Manager on performance and staff relations.
• Prepare patients for examination and conduct preliminary measurements.
• Prepare charts following quality checklists.
• Assist in follow-up communications to prevent readmissions.
• Maintain safe work environment per regulations.
• Document patient interactions in EMR in a timely manner.
• Assist with examinations and in-office treatments.
• Perform other duties as assigned by manager.

Skills

EMR software

Organization

Medical terminology

Customer service

Education

High School Diploma or equivalent

Tools

EMR

Job description

Premier Health Partners, P.C. is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community.

We are seeking a highly organized and patient-focused individual to join our ambulatory team as a Lead Medical Assistant. As a Lead Medical Assistant, you will play a crucial role in providing high-quality patient care, support, and oversight to our medical staff. If you have a passion for helping others and possess the necessary medical knowledge and skills.

Location

36 North Union Road Williamsville, NY 14221

Department

Primary Care

Shift

Full-Time | Monday-Friday between 7:30am-4:30pm

Job Duties

• Act as a Medical Assistant
• Coordinate and implement training and support to all new and existing clinical staff on all practice procedures relating to the department
• Oversee the daily functions of patient care activities, including rooming patients, taking vitals, and assisting healthcare providers during examinations
• Act as a liaison between the medical assistant team and other staff to communicate changes to provider schedules, patient appointments, and issues that affect office operation
• Monitor and maintain inventory of medical supplies and equipment, and place orders as needed
• Monitor patient flow and assist in optimizing scheduling to ensure efficient and timely patient care
• Coordinate department schedule and task lists and distribute to the staff
• Provide feedback and information on performance and employee relation issues to assist Practice Manager in addressing those issues
• Prepare patients for examination by performing preliminary physical tests such as, but not limited to, manual blood pressure, height, weight, BMI and pulse and interviews patient regarding reason for visit
• Conduct chart preparation following the Quality Checklist
• Follow service line initiatives to avoid unnecessary hospital re-admissions by communicating with appropriate parties to ensure proper follow up within specified time frames
• Maintain safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations
• Answer and route communication appropriately, schedule appointments and document patient interaction in EMR system in a timely manner
• Assist with examination and in-office treatment by handing providers instruments and materials
• Other duties assigned by manager

Benefits

We offer a competitive salary and benefits package. The hiring range is between $20.00 to $23.00 per year/hour. Enjoy generous PTO, paid holidays, and great discounts!

Qualifications

Education

• High School diploma or equivalency, required

Experience

• Proven work experience in a healthcare facility, preferred

Skills & Competencies

• Knowledge in Electronic Medical Records (EMR) and other medical office software
• Strong organizational and time management skills with the ability prioritize tasks
• Knowledge of medical terminology and basic healthcare procedures
• Strong customer service skills to provide a positive experience for patients and their families

Premier Health Partners P.C. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

* The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.